Merchandise & Store Operations Lead

Michaels; Holmdel Township (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k) with employer match

Tuition assistance

Job summary

The Michaels Companies Inc. NWK-HOLMDEL, NJ is seeking a Merchandise Manager to drive merchandising and operational execution across pricing, planograms, and in-store standards.

You will lead truck processing, inventory routines, and visual standards while ensuring a customer-ready environment, strong workload planning, and stock integrity. This role requires 3+ years of retail leadership and offers full-time hours with benefits.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading and managing SOPs and Company programs to ensure compliance with laws and requirements.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
• Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
• Execute and maintain SISO routines to drive in-stock levels, replenishment accuracy, and sales readiness.
• Oversee Planogram execution, ensuring merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
• Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
• Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
• Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
• Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
• Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
• Process RTVs and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
• Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction
• Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
• Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
• Other duties as assigned

Skills

Retail leadership

SOP compliance

Team coaching

Inventory management

Planogram execution

Pricing accuracy

Truck processing

Job description

The Michaels Companies Inc. NWK-HOLMDEL, NJ is seeking a Merchandise Manager to drive merchandising and operational execution across pricing, planograms, and in-store standards.

You will lead truck processing, inventory routines, and visual standards while ensuring a customer-ready environment, strong workload planning, and stock integrity. This role requires 3+ years of retail leadership and offers full-time hours with benefits.