Merchandise Processing & Customer Experience Associate

The TJX Companies, Inc.; Williamsburg (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Adoption assistance

Job summary

The TJX Companies, Inc. in Williamsburg, VA is seeking a Retail Associate to deliver a superior customer experience while handling transactions, merchandising, and store maintenance. You will engage customers, promote loyalty programs, and help keep the sales floor clean and organized.

Ideal candidates are reliable, detail-oriented, and capable of multitasking in a fast-paced retail environment. The role requires a flexible schedule and a focus on teamwork and customer satisfaction.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changes.
• Works well with peers and supervisors.

Responsibilities

• Model customer experience practices with customers and teammates.
• Ring purchases/returns and count change according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the floor.
• Participate in store recovery and maintain cleanliness.
• Support safety and shrink-reduction initiatives.
• Adhere to labor laws and company policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Teamwork

Physical fit

Job description

The TJX Companies, Inc. in Williamsburg, VA is seeking a Retail Associate to deliver a superior customer experience while handling transactions, merchandising, and store maintenance. You will engage customers, promote loyalty programs, and help keep the sales floor clean and organized.

Ideal candidates are reliable, detail-oriented, and capable of multitasking in a fast-paced retail environment. The role requires a flexible schedule and a focus on teamwork and customer satisfaction.