Merchandise Processing & Customer Experience Associate

The TJX Companies, Inc.; Greensboro (NC); On-site; USD 17,564 - 18,253; Full time

Benefits offered by this job

Associate discount

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Life insurance

Disability

Employee assistance

Job summary

The TJX Companies, Inc. – HomeGoods in Greensboro, NC is hiring a Sales Associate to deliver a highly satisfying customer experience, maintain store appearance, and support daily operations.

You’ll engage with customers, promote credit and loyalty programs, and help ensure accurate checkout and merchandise processing. The role requires flexibility, strong communication, and teamwork in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multitask and adapt to changes.
• Retail customer experience preferred.

Responsibilities

• Model customer experience practices with customers.
• Ring purchases and returns accurately at checkout.
• Promote credit and loyalty programs.
• Maintain store appearance and merchandise readiness.
• Participate in loss prevention and safety programs.
• Support and cross-train in multiple store areas.
• Uphold labor laws and company policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Teamwork

Retail experience

Job description

The TJX Companies, Inc. – HomeGoods in Greensboro, NC is hiring a Sales Associate to deliver a highly satisfying customer experience, maintain store appearance, and support daily operations.

You’ll engage with customers, promote credit and loyalty programs, and help ensure accurate checkout and merchandise processing. The role requires flexibility, strong communication, and teamwork in a fast-paced retail environment.