Merchandise Processing & Customer Experience

The TJX Companies, Inc.; Charleston (SC); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Job summary

HomeGoods is part of The TJX Companies, Inc. in Charleston, SC, inviting you to join a team that values diversity, collaboration, and development as you help customers and keep the store running smoothly.

The role emphasizes customer service, cash handling, stocking, and participation in credit and loyalty programs, with flexibility to adapt to business needs and shifts. We offer competitive benefits and pay, with starting hourly pay around $13.00–$13.50 and opportunities to grow within a

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Attention to detail

Flexible schedule

Multi-tasking

Teamwork

Job description

HomeGoods is part of The TJX Companies, Inc. in Charleston, SC, inviting you to join a team that values diversity, collaboration, and development as you help customers and keep the store running smoothly.

The role emphasizes customer service, cash handling, stocking, and participation in credit and loyalty programs, with flexibility to adapt to business needs and shifts. We offer competitive benefits and pay, with starting hourly pay around $13.00–$13.50 and opportunities to grow within a