Merchandise Operations Lead — NYC Store

Michaels; New York (NY); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental and vision coverage

Job summary

Michaels in New York City is seeking a Merchandise Operation Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. You will ensure pricing accuracy, timely promotions, and a customer-ready store through strong workload planning and inventory management.

Responsibilities include leading SOP adherence, managing MOD coverage, truck execution, in-stock optimization, planograms, and backroom organization.

Qualifications

• 3+ years retail leadership experience.
• Experience leading store operations, inventory routines and merchandising standards.
• Strong ability to plan workload and manage team to meet SOPs and company programs.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Ensure execution of policies, standards, and staff accountability.
• Provide Manager-on-Duty coverage, maintain floor leadership and service standards.
• Lead truck execution, unloading, sorting, and flow of merchandise to the floor.
• Own workload planning and daily task prioritization with store leadership.
• Execute Store-In-Stock Optimization routines to drive in-stock levels and replenishment accuracy.
• Oversee Planogram execution and visual merchandising to company expectations.
• Maintain clean, organized store environment and backroom organization.
• Manage inventory control, stock movement, and shrink prevention.
• Execute ad sets, price changes, and Ship-from-Store fulfillment accurately.
• Process RTVs and ASN receiving with proper documentation.
• Train and develop team members through onboarding and ongoing skill-building.
• Support Asset Protection practices to reduce shrink.

Skills

Retail leadership

Operational management

SOP compliance

Job description

Michaels in New York City is seeking a Merchandise Operation Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. You will ensure pricing accuracy, timely promotions, and a customer-ready store through strong workload planning and inventory management.

Responsibilities include leading SOP adherence, managing MOD coverage, truck execution, in-stock optimization, planograms, and backroom organization.