Merchandise Lead — Elevate Customer Experience

Meijer Inc.; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Paid parental leave

Paid education assistance

Team member discount

Job summary

Meijer Inc. is seeking team members to enhance the shopping experience through attentive customer service and efficient checkout operations. You will work with peers to deliver Meijer standards, mentor teammates, and help execute department tasks such as pricing, stocking, and product display.

The role emphasizes engaging customers, leading by example, and supporting training initiatives to drive store profitability and customer satisfaction within a culture of diversity and inclusion.

Qualifications

• Passion for customer service with total engagement and approachability.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.
• Creative thinking and the ability to influence others.

Responsibilities

• Engage peers to provide the best checkout experience for customers.
• Communicate with team and assign daily work tasks.
• Mentor and coach team members to exceed sales goals and training requirements.
• Support training of new teammates and cross-training of high-potential talent.

Skills

Customer service

Communication

Retail experience

Creative thinking

Influence others

Rapport building

Team leadership

Plan execution

Diversity & inclusion

Safety & compliance

Job description

Meijer Inc. is seeking team members to enhance the shopping experience through attentive customer service and efficient checkout operations. You will work with peers to deliver Meijer standards, mentor teammates, and help execute department tasks such as pricing, stocking, and product display.

The role emphasizes engaging customers, leading by example, and supporting training initiatives to drive store profitability and customer satisfaction within a culture of diversity and inclusion.