Merchandise & Custom Apparel Specialist - Flexible Schedule

sportadvisory; Triadelphia (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

Highlands Sports Complex seeks a part-time Merchandise Team Member to provide outstanding customer service in the merchandise and pro shop. You will use POS software, assist with custom apparel orders, and handle inventory with attention to detail.

The role requires a flexible schedule including nights and weekends, with a focus on teamwork, accuracy, and a friendly, professional approach to guests and athletes.

Qualifications

• Flexible work schedule (nights, weekends, holidays).
• Excellent verbal and written communication skills.
• Ability to stay focused in a high-volume, fast-paced environment.
• Guest service skills and friendly demeanor.
• Detail-oriented and highly organized.
• Ability to multi-task and prioritize effectively.
• Calm and composed in challenging situations.
• Respectful and friendly to athletes, guests, and teammates.
• Must work well with others and take initiative.

Responsibilities

• Provide excellent customer service in the merchandise and pro shop area.
• Proper use of point-of-sale software.
• All opening and/or closing duties.
• Operate a heat press to imprint logos and designs on apparel.
• Take orders for custom apparel.
• Perform and document merchandise inventory.
• Maintain organized displays and desk area.
• Perform basic mathematical computations and balance drawer.
• Communicate with the public in a tactful, polite manner.

Skills

Flexible schedule

Guest service skills

Excellent communication

Attention to detail

Team player

Multi-tasking

Calm under pressure

Initiative

Safety awareness

Tools

POS software

Heat press operation

Job description

Highlands Sports Complex seeks a part-time Merchandise Team Member to provide outstanding customer service in the merchandise and pro shop. You will use POS software, assist with custom apparel orders, and handle inventory with attention to detail.

The role requires a flexible schedule including nights and weekends, with a focus on teamwork, accuracy, and a friendly, professional approach to guests and athletes.