Merchandise Associate — Elevate Customer Experience

The TJX Companies, Inc.; Framingham (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx in Framingham is seeking customer-focused associates to deliver a top-tier in-store experience. You will engage with customers, process transactions, promote loyalty programs, and keep the sales floor organized per company standards. Flexibility to meet business needs and clear communication are essential.

We offer comprehensive benefits and a competitive pay range. TJX is a Fortune 100 company and the world’s leading off-price retailer with opportunities across stores, distribution

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following customer service principles.
• Accurately ring purchases/returns and manage transactions according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Maintain store cleanliness and organize merchandise for sales floor readiness.
• Support safety, loss prevention, and store recovery initiatives.

Job description

TJ Maxx in Framingham is seeking customer-focused associates to deliver a top-tier in-store experience. You will engage with customers, process transactions, promote loyalty programs, and keep the sales floor organized per company standards. Flexibility to meet business needs and clear communication are essential.

We offer comprehensive benefits and a competitive pay range. TJX is a Fortune 100 company and the world’s leading off-price retailer with opportunities across stores, distribution