Retail Associate: Customer Experience Champion

The TJX Companies, Inc.; Fall River (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) contributions for associates

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx in Fall River, MA is looking for a store team member to deliver excellent customer service, maintain a clean store, and support day-to-day operations. You will engage customers, process purchases, and participate in merchandising and loss-prevention efforts.

Applicants should have strong communication, organizational skills, and the ability to multitask and adapt to changes. A competitive benefits package is provided with opportunities for growth within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodations.

Responsibilities

• Role models established customer experience practices with customers and colleagues.
• Promotes credit and loyalty programs and upholds merchandising standards.
• Accurately process and ring customer purchases and returns, and manage change.
• Maintain store cleanliness and order, recover merchandise as needed.
• Support safety, loss prevention, and labor policy adherence.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Flexibility

Detail oriented

Teamwork

Job description

TJ Maxx in Fall River, MA is looking for a store team member to deliver excellent customer service, maintain a clean store, and support day-to-day operations. You will engage customers, process purchases, and participate in merchandising and loss-prevention efforts.

Applicants should have strong communication, organizational skills, and the ability to multitask and adapt to changes. A competitive benefits package is provided with opportunities for growth within a Fortune 100 company.