Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Acton (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

TJ Maxx at The TJX Companies, Inc. in Littleton, MA seeks a store associate to deliver a highly satisfied customer experience, maintain a clean, organized sales floor, and support everyday store operations. You will engage customers and follow loss-prevention and safety practices.

The role may be cross-trained in multiple areas, requires flexible scheduling and strong communication, and offers benefits and a competitive starting wage. Location: Littleton, MA, USA.

Qualifications

• Excellent customer service skills required.
• Strong communication and organizational skills with attention to detail.
• Able to multi-task and handle changing directions.
• Able to lift heavy objects with or without accommodation.
• Retail experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Model customer service practices for internal and external customers.
• Ring up purchases/returns accurately and promote credit and loyalty programs.
• Maintain merchandising standards and prepare products for the sales floor.
• Support store safety, labor laws, and loss-prevention initiatives.

Skills

Customer service

Communication

Organization

Multi-tasking

Adaptability

Safety awareness

Physical stamina

Job description

TJ Maxx at The TJX Companies, Inc. in Littleton, MA seeks a store associate to deliver a highly satisfied customer experience, maintain a clean, organized sales floor, and support everyday store operations. You will engage customers and follow loss-prevention and safety practices.

The role may be cross-trained in multiple areas, requires flexible scheduling and strong communication, and offers benefits and a competitive starting wage. Location: Littleton, MA, USA.