Meraki Technician

SA Technology; New Jersey; On-site; USD 50,000 - 70,000; Full time

Job summary

SA Technology is seeking skilled personnel to support mobile devices and Cisco equipment installations in New Jersey. The ideal candidate will have 2-3 years of experience in mobile technology, understanding of WiFi hardware, and strong organizational skills.

The role includes validating technician work, providing escalation support, and managing various projects. Candidates should be prepared for extensive working hours with a flexible schedule, starting as soon as possible.

Qualifications

• 2-3 years of experience with mobile technology, Cisco, or VoIP.
• Ability to validate installation work using provided checklists.
• Strong follow-up and follow-through skills.

Responsibilities

• Support installation work of mobile devices and Cisco equipment.
• Validate field technicians' work using provided checklists.
• Provide escalation support for helpdesk requests.

Skills

Knowledge of mobile devices technology

Understanding of WiFi and mobile hardware

Cisco equipment and Meraki

Strong organizational skills

Job description

Job Responsibilities

• Knowledge of mobile devices technology, Android and iOS, as well as Verifone and Zebra hardware; understanding of WiFi and mobile hardware.
• Cisco equipment, Meraki; may need to support staging issues.
• Validate field technicians' installation work using provided checklists: Meraki gear, mobile equipment, register installation and configuration, VoIP testing with field technicians, and circuit cutovers. Includes testing with store manager and obtaining sign off.
• Escalation support from helpdesk: mobile equipment, network issues, circuit issues.

Details

• Start Date: ASAP
• End Date: End of June, may extend through July
• Start time: On rollout days, 6 am – 7 am
• End time: TBD; working hours per week will definitely extend past 40 hours.
• Support: Projects and operational. Will work with techs and store personnel and must relate to all skillsets.
• Years of Experience: Mobile/Cisco (Meraki)/VoIP: 2-3 years

Skills: organization, follow up, follow through, clear and concise.