IT Implementation Analyst

Globalchannelmanagement; Mason (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Globalchannelmanagement is seeking an IT Implementation Analyst to support technology deployments and field installations. You will troubleshoot enterprise networks, manage iOS/iPad devices via MDM, and coordinate with vendors and field technicians to ensure smooth production support.

The role requires strong networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) and experience with Meraki, Intune, Workspace ONE, or Jamf. A relevant degree is preferred and retail store environments experience is a plus.

Qualifications

• 3-5 years of experience supporting technology implementations and deployments.
• 2-3 years troubleshooting enterprise networking including Cisco/Meraki.
• Experience with iOS/iPad devices provisioning, enrollment, and MDM configurations.

Responsibilities

• Support and coordinate technology implementations, deployments, and infrastructure projects.
• Coordinate with vendors, field technicians, and stakeholders during installations and migrations.

Skills

Networking fundamentals

iOS/iPad management

MDM platforms

Vendor coordination

Retail store environments

TCP/IP/DNS/DHCP/Wi‑Fi

Firewall troubleshooting

SD-WAN

Meraki/Cisco experience

Education

Associate's or Bachelor's degree in IT/CS/Business

Tools

Meraki

Intune

Workspace ONE

Jamf

Airwatch

Job description

IT Implementation Analyst requires:

• 3-5 years of experience supporting technology implementations, deployments, infrastructure projects, or field technology operations.
• 2-3 years of hands‑on experience troubleshooting enterprise networking environments, including Cisco and/or Meraki networking equipment.
• Experience supporting and managing iOS/iPad devices, including deployment, configuration, enrollment, and troubleshooting through an MDM platform (Intune, Workspace ONE, Jamf, etc.).
• Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, Wi‑Fi, VPN, and basic firewall troubleshooting.
• Experience working with vendors, field technicians, and business stakeholders during installations, migrations, and production support activities.
• Relevant certifications such as Cisco CCNA, Meraki ECMS, CompTIA Network+, or Microsoft Intune certifications are preferred but not required.
• Experience supporting retail store environments.
• Familiarity with Meraki MX, MS, and MR product lines.
• Experience with Airwatch, Intune or other enterprise MDM platforms.
• Experience with POS, payment devices, printers, and store technology.
• Basic knowledge of cloud networking and SaaS application support.
• Associate's or Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred. Equivalent work experience may be considered in lieu of formal education
• 3+ years of experience supporting IT implementations, technology deployments, or infrastructure rollouts.
  Hands‑on experience troubleshooting enterprise networking environments, including Cisco and/or Meraki switches, routers,wireless access points, and SD-WAN solutions.
  Experience supporting iOS/iPad devices, including device provisioning, enrollment, configuration, MDM solutions (Intune, JAMF, Workspace ONE, etc.), application deployment, and end‑user troubleshooting.
  Strong network troubleshooting skills, including TCP/IP, DNS, DHCP, VPN, Wi‑Fi connectivity, firewall troubleshooting, anddevice‑to-application communication issues.
  Experience coordinating with vendors, field technicians, and business stakeholders during installations, migrations, and production support activities.