Menu Systems Architect — Digital Ordering & Integrations

NAYA; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Paid Vacation time

Medical, dental, and vision insurance

Flexible Spending Account

Commuter benefits

Employee discounts and free NAYA meals

Pet Insurance

Growth opportunities at every level

Employee Assistance, Same Day Pay, IDT

Job summary

NAYA is seeking a Systems Manager to architect and optimize our menu architecture across POS, digital ordering, and third-party delivery. You’ll ensure data accuracy, oversee integrations, and lead rollout testing while partnering with Culinary, Marketing, Operations, Technology, and Finance teams.

This role emphasizes meticulous, scalable menu design and cross-functional leadership to enhance guest experience and speed of service.

Qualifications

• Bachelor’s degree preferred—ideally in Information Systems, Hospitality, or a related field.
• 3–5 years hands-on experience in menu configuration, POS management, or digital ordering systems in a multi‑unit restaurant environment.
• 5+ years of experience in restaurant operations, technology, or systems enablement roles.

Responsibilities

• Configure, maintain, and optimize NAYA’s menu across all ordering platforms including POS, digital ordering, and third‑party delivery partners.
• Build comprehensive, scalable menu structures that support evolving business needs, pricing, and product strategy.
• Implement and maintain 86ing processes across all channels, providing visibility into trends and operational impacts.
• Manage data flow and integrations between ordering, payment, and fulfillment systems to ensure accurate aggregation, routing, and reporting.
• Lead end-to-end QA testing for new menu items, system upgrades, and limited-time offers before go‑live.
• Onboard new restaurant locations into all menu systems with accuracy and consistency.
• Collaborate closely with Culinary, Marketing, Operations, Technology, Finance, and Leadership teams to ensure alignment on menu accuracy and launch timelines.

Skills

Menu configuration

POS management

Digital ordering systems

Cross-functional collaboration

Data accuracy

QA/testing

Analytical skills

Education

Bachelor’s degree preferred in Information Systems or Hospitality

Tools

Toast

Olo

Online Ordering Systems

Job description

NAYA is seeking a Systems Manager to architect and optimize our menu architecture across POS, digital ordering, and third-party delivery. You’ll ensure data accuracy, oversee integrations, and lead rollout testing while partnering with Culinary, Marketing, Operations, Technology, and Finance teams.

This role emphasizes meticulous, scalable menu design and cross-functional leadership to enhance guest experience and speed of service.