Mentoring Specialist

Big Brothers Big Sisters of Greater Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 39,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

403(b) retirement plan with employer 3

Generous PTO & Parental Leave

Life Insurance & EAP after 6 months

Job summary

Big Brothers Big Sisters of Greater Pittsburgh seeks a Mentoring Specialist to mentor students in an embedded school-based setting. The role focuses on reducing risky behaviors, building social-emotional skills, and fostering a sense of belonging.

You will lead weekly sessions, recruit participants, monitor data, and maintain compliant records in partnership with BBBSPGH staff and schools. This is a school-based, on-site position with regular hours.

Qualifications

• Bachelor’s degree in a field related to social work, counseling, social services, child development, or education.
• Associate’s degree with at least 2 years of relevant work experience in social work, counseling, social services, child development, or education.
• High School Diploma with a minimum of 4 years of relevant work experience in social work, counseling, social services, child development, or education.
• Previous experience working in a school setting preferred.
• Proficiency with Microsoft Office and CRM experience a plus.

Responsibilities

• Lead weekly group and one-on-one mentoring sessions using a structured curriculum.
• Assist with recruitment and enrollment of Littles during the school year and summertime.
• Utilize student data around behavior, attendance, academics, and surveys to improve programming.
• Communicate with families, school staff, and program teams and engage in the school environment.
• Maintain accurate records with adherence to child safety protocols and funding requirements.
• Operate within BBBSPGH and BBBSA expectations and standards.

Skills

Microsoft Office Suite

CRM Salesforce

Education

Bachelor's degree in social work, counseling, social services, child development, or education

Associate's degree with 2+ years of relevant work experience

High School Diploma with 4+ years of relevant work experience

Experience in a school setting preferred

Tools

Salesforce

Job description

Position Purpose: The Mentoring Specialist (MS) role at Big Brothers Big Sisters of Greater Pittsburgh is to mentor students in an embedded school-based setting.

Success of Position: The Mentoring Specialist will develop and facilitate both group and individual programming using curriculum focused on reducing risky behaviors, building social-emotional skills, fostering a sense belonging, and helping students envision a successful future. The MS will ensure programming is delivered effectively, consistently, and in alignment with organizational goals.

Key Responsibilities

• Mentorship and Program Facilitation: Lead weekly group and one-on-one mentoring sessions using a structured curriculum, while fostering positive relationships and a safe, supportive environment.
• Recruitment and Enrollment: Assist with recruitment and enrollment of Littles during the school year and summertime - including interviews and assessments to recommend group or individual mentoring placements.
• Data and Program Monitoring: Utilize student data around behavior, attendance, academics, and surveys to improve programming quality.
• Collaboration and Communication: Communicate with families, school staff, and program teams, integrate into the school environment, and help maintain engagement.
• Documentation and Compliance: Maintain accurate and timely records with strict adherence to child safety protocols and risk assessment procedures, ensuring compliance with BBBS standards and funding requirements.
• Operate within the bounds of BBBSPGH and BBBSA expectations and standards.

Performance Measures

• Mentorship & Program Facilitation
  • Sustain assigned match relationships
  • Create and administer curriculum during weekly program sessions
  • Mentee program attendance
• Recruitment & Enrollment
  • Recruit identified number of students at the school for the program
  • Enroll identified number of students into the program
• Data & Program Monitoring
  • Administer session snapshots after each programming session
  • Engage with MC in Big Match Support Contacts and surveys, as required by BBBSA Standards of Practice
• Collaboration & Communication
  • Participate in ongoing meetings with school contacts
• Documentation and Compliance
  • Follow standard practices of communication cadences and timelines
  • Ensure data accuracy in Matchforce

Qualifications and Requirements

Education

• Bachelor's degree in a field relevant to social work, counseling, social services, child development, or education
• Associate's degree and at least 2 years of relevant work experience in social work, counseling, social services, child development, or education
• High School Diploma with a minimum of 4 years of relevant work experience in social work, counseling, social services, child development, or education
• Previous experience working in a school setting preferred

Knowledge & Skills

• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
• Working knowledge of a customer relations management (CRM) system a plus; Salesforce preferred

Other Requirements

• Must pass required background checks (Child Abuse, Criminal, and FBI)
• Regular hours Monday through Friday, aligning with school hours
• Attendance at BBBSPGH headquarters (East Liberty) required when school is not in session and as needed

Physical Demands

• This position is primarily school-based; attendance at BBBSPGH headquarters (East Liberty) is required when school is not in session
• Must be able to remain in a stationary position approximately 25% of the time
• Must be able to operate a computer and other office productivity machinery (e.g., printer, copy machine)
• Must be able to communicate information and ideas clearly and accurately so others will understand
• Regular hours are Monday through Friday, aligning with school hours

Compensation and Benefits

• Salary: $39,000.00 – $42,000.00 per year
• Health Insurance: Medical, dental, and vision insurance
• Life Insurance & EAP: Employer-paid life insurance and Employee Assistance Program (EAP) after 6 months of employment
• Retirement: 403(b) retirement plan with 3% employer match after 6 months of employment
• PTO & Parental Leave: Generous paid time off and parental leave

Equal Employment Opportunity

Big Brothers Big Sisters of Greater Pittsburgh (BBBSPGH) is an equal opportunity employer. BBBSPGH does not discriminate in employment on account of race, color, religion, sex including pregnancy and gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military status, or other non-merit factor.