Mentor & Training Coordinator

PAM Transport; Tontitown (AR); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401K

Paid Time Off

Other Voluntary Benefits

Job summary

PAM Transport seeks a Trainee/Mentor Coordinator to support onboarding and training of new drivers, and supervise the Mentor Fleet. You will engage with Recruiting, Driver Development, Operations, Safety, Payroll, Risk Management, and Assets to ensure a steady supply of first-seat drivers.

The role offers a Monday–Friday schedule from 8:00 AM to 5:00 PM, with a pay range of $45,000–$50,000 per year, plus benefits such as 401K and paid time off.

Qualifications

• A patient and clear communicator both verbally and written.
• A creative problem-solver.
• A team player.
• Service oriented.
• Interested in gaining new skills.
• Interested in becoming more active across business units.

Responsibilities

• Taking service request calls.
• Confirming personal details for new driver codes as received by the Driver File Administrators.
• Performing wellness checks for Trainee/Mentor pairs.
• Reviewing pick-ups and drop-offs of students.
• Coordinating with Driver Managers to facilitate upgrades.
• Researching and resolving issues as they arise.

Skills

Patient communicator

Creative problem-solver

Team player

Service oriented

Gaining new skills

Cross-functional collaboration

Job description

PAM Transport seeks a Trainee/Mentor Coordinator to support onboarding and training of new drivers, and supervise the Mentor Fleet. You will engage with Recruiting, Driver Development, Operations, Safety, Payroll, Risk Management, and Assets to ensure a steady supply of first-seat drivers.

The role offers a Monday–Friday schedule from 8:00 AM to 5:00 PM, with a pay range of $45,000–$50,000 per year, plus benefits such as 401K and paid time off.