Mentor Recruitment & Retention Specialist PT

Southwest Key Programs; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Southwest-Key-Programs in Dallas seeks a Mentor Recruitment & Retention Specialist to lead recruitment campaigns, screen volunteers, and match mentors with youth. The role requires frequent travel (75%) to program sites and events, and collaboration with partners to expand mentor pools.

You will organize trainings, facilitate mentoring sessions, track outcomes, and help retain mentors and mentees through targeted strategies and ongoing support.

Qualifications

• Bachelor's or Associate degree with related experience.
• 1–2 years in recruitment, volunteer management, or social services.
• Strong interpersonal and communication skills; handle pressure well.
• Preferred bilingual English/Spanish.

Responsibilities

• Lead mentor recruitment campaigns and screening of volunteers.
• Coordinate training sessions and monthly mentoring activities.
• Match mentors with youth and support ongoing relationships.
• Track outcomes data and produce regular reports.
• Engage community partners to expand mentor pools.
• Attend events and conduct public outreach for recruitment.

Skills

Recruitment

Training

Volunteer management

Public outreach

Partnership building

Communication

Education

Bachelor's Degree

Associate's Degree

Tools

MS Word

Excel

PowerPoint

Internet

Job description

Job Summary:The Mentor Recruitment & Retention Specialist is responsible for recruitment, screening, training, matching and supporting Mentors and Mentees relationships. The Mentor Recruitment & Retention Specialist will facilitate recruitment campaigns and process potential Volunteer Mentors. The Mentor Recruitment and Retention Specialist facilitates individual and group mentoring sessions, organizes monthly Mentoring activities and implements the program utilizing curriculums and adheres to the Elements of Effective Mentoring Practices. This position requires 75% travel to meet the needs of the program.Essential Functions:Assist and implement a mentor recruitment and youth outreach plan.Create, present and distribute recruitment materials as needed in public events and various publications.Support the retention process for mentors and mentees at the program.Cultivate community, organization, and collegiate partnerships that will provide an ongoing supply of potential mentors.Recruit and train mentors and provide ongoing regularly scheduled training.Orient Mentees and parents to the Mentor Program.Develop and implement short and long-term retention strategies to ensure an optimal geographic balance between youth involved with the program and prospective mentors.Assist with planning and implement public awareness campaigns.Participate in community events, fairs, and festivals for recruitment purposes.Collaborate with local and national mentoring organizations.Track outcome data and submit reports as needed.Meet monthly and annual target numbers.Provide case management services as needed including referrals and linkages.Provide virtual services as needed.Other Functions:Attend and participate in all required professional trainings and workshops.Maintain open and consistent communication with Program Director or designee and other team members.Able to react to change productively and handle other essential tasks as assigned.Work evening and weekend hours.Qualifications and Requirements:Bachelor's Degree and/or Associate's degree with 1-2 years of experience in recruitment, training, volunteer management, and social services or combination equivalent of education and experience for a minimum total of 5 years.Working knowledge of MS Word, Excel, Power Point, and Internet. Excellent interpersonal and communication skills, attention to detail and multi-tasking skills, and be able to work under pressure.Self-starter, detail-oriented, excellent follow-up and organization skills, report writing and presentation skills.Preferred Bilingual (English/Spanish).Physical Demands:Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to 10 pounds.Work Environment:General office environment with moderate noise. This is a traveling position with frequent visits to program locations. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.Compliance Agreement:I have read the above and understand that it is intended to describe the general content of and requirements for performing this job. It is not an exhaustive statement of duties, responsibilities, or requirements. I understand that reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. I also understand that my job description is subject to change and that this description does not preclude my supervisor's authority to add or change duties or responsibilities