Direct Support Program Coordinator _2257

Sevita; Mandeville (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

The MENTOR Network in the United States seeks a dedicated professional to coordinate and deliver direct care to clients served, developing service plans with a treatment team and ensuring regulatory compliance. You will train staff and supervise scheduling, contributing to program development and staff performance oversight.

Responsibilities include on-going support to mentors, home visits, maintaining records, and participating in crisis coverage as needed.

Qualifications

• High School diploma or equivalent.
• Bachelor’s degree required for CFS in NJ.
• Three years related work experience.
• Current driver’s license, car registration and auto insurance if providing transportation to individuals receiving services.

Responsibilities

• Assists in accessing medical and health-related services for individuals receiving services.
• Assesses referred clients and participates in service plan development with a treatment team.
• May supervise staff and contribute to performance evaluations.
• Implements and revises programs and behavior intervention plans.
• Schedules and provides opportunities for training, recreation and activities.
• Maintains client and staff reporting records and assists with regulatory activities.

Skills

Travel required

Education

High School diploma or equivalent

Bachelor’s degree (for CFS in NJ)

Job description

OUR MISSION AND PERFORMANCE EXPECTATIONS

The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission.

Summary

Provides direct care to clients/individuals receiving services. Coordinates development and implementation of services/treatments provided to clients/individuals. Trains staff, schedules for shifts, and performs other administrative duties. Provides oversight and coordination of staff. Provides effective leadership and direction to staff in the absence of manager/director.

Essential Job Functions

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:

• Assists in accessing medical and health-related services for individuals receiving services. Provides on-call coverage for caseload and participates in rotational emergency coverage and crisis intervention support as needed.
• Assesses referred clients and participates in the development of a service plan in conjunction with a treatment team and funding source in accordance with corporate, contractual and regulatory standards. Coordinates and evaluates plan implementation.
• May assist manager/director with direction and supervision of assigned staff, including input into performance evaluation and discipline. Assists in the recruitment, screening, hiring and evaluation of staff. Resolves employee problems within scope of authority and under guidance of manager/director. May manage staff schedules.
• Implements and actively contributes to development, review and revision of programs and behavior intervention plans.
• Schedules and/or provides opportunities for quality training, recreation and leisure activities with consideration for choice, preference and age-appropriateness.
• Provides monitoring, consultation and comprehensive support services to Mentors/staff regarding work with individuals supported and implementation of service plans on an ongoing basis. Makes home visits and conducts meetings as required.
• Maintains current and complete client and Mentor/staff reporting records in accordance with Mentor and regulatory standards. Assists with all legal, licensing, regulatory and certification activities as needed.
• Provides pre-service and in-service training to mentors/staff as assigned and assists in mentor training, planning and development.
• Maintains current and complete client records and reports in accordance with corporate and regulatory standards.
• May secure individual Mentor contracts; complete annual contract reviews for Mentors; and provide timely information as to any changes in client status and status of Mentor homes to management.
• May maintain current records for all independent contractors on caseload including training, monthly and annual mentor contract compliance forms, respite and support plans, and tracking of respite support work.
• Performs other related duties and activities as required.

Supervisory Responsibilities

May provide oversight and coordination of staff as required.

Minimum Knowledge And Skills Required By The Job

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:

Education And Experience

• High School diploma or equivalent
• For CFS in NJ, requires Bachelor’s degree.
• Three years related work experience.

Certificates, Licenses, And Registrations

• Current driver’s license, car registration and auto insurance if providing transportation to individuals receiving services.
• All state required training and certification completed in mandated timeframes.

Other Skills And Abilities

• N/A

Other Requirements

• Travel required as needed

Physical Requirements

• Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Americans With Disabilities Act Statement

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.