Outreach Mentor - Full-Time

Hamilton Center, Inc.; Terre Haute (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Up to 5% 401K contribution

Up to 2% dollar for dollar match on 401K

HCI covers 89% of benefit costs for eligible employees.

Performance based incentives

Job summary

A community health organization in Terre Haute, Indiana is seeking an Outreach Mentor to work with at-risk youth. This role involves providing mentorship and advocacy, promoting self-esteem and decision-making skills among students. Ideal candidates should possess a Bachelor’s degree and have two years of relevant experience in health care or marketing. Strong communication and problem-solving skills are essential. The position requires maintaining professional relationships and confidentiality while working collaboratively with school faculty.

Qualifications

• Minimum of two years' experience in health care business development or marketing.
• Knowledge of behavioral health preferred.
• Willingness to use personal transportation in work.
• Excellent organizational skills to prioritize workload.

Responsibilities

• Provide support and advocacy to prevent antisocial behavior.
• Develop positive and supportive relationships with students.
• Collaborate with faculty to ensure student safety.
• Maintain confidentiality and follow school guidelines.

Skills

Excellent written and verbal skills

Interpersonal and communication skills

Problem solving skills

Time management skills

Customer focused

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Benefits

• Up to 5% 401K contribution
• Up to 2% dollar for dollar match on 401K
• HCI annually covers 89% of benefit costs for eligible employees.
• Performance based incentives

Outreach Mentor

Position Summary

The Outreach Mentors work with local school corporations to assist schools with providing mentorship to at-risk youth identified by the school. Services, including those that are evidence based, are provided in groups and one‑on‑one at school and other community settings. The mentors focus on support, education, and advocacy to prevent problems such as antisocial behavior and substance abuse, and to promote student self‑esteem, decision‑making skills, communication skills, social relationships, and a sense of personal responsibility.

Essential Duties/Responsibilities

• Provide individual students and groups of students with support, education, and advocacy to prevent problems such as antisocial behavior and substance abuse, and to promote student self‑esteem, decision‑making skills, communication skills, social relationships, and a sense of personal responsibility.
• Develop appropriate positive and supportive relationships with students.
• Meet with mentees in a school‑based and community‑based settings.
• Maintain consistent and ongoing communication and collaboration with teachers, parents, coaches, and other school faculty to ensure safety and appropriate care for mentees.
• Ensure appropriate parent permission forms are complete for each mentee.
• Follow school system guidelines and policies while working with the mentees.
• Be involved in multiple areas of a mentee’s life and utilize multiple forms of communication, such as calling, texting, FaceTime, and gaming platforms, to promote multiple opportunities for involvement.
• Be punctual and professional at all times.
• Commit beyond the typical school‑based setting.
• Maintain confidentiality.
• Apply knowledge of prevention programs and evidence‑based practices (EBP) to enhance protective factors against risks, such as: drug abuse, suicide, dropout, etc.
• Maintain a knowledge of school and community resources, make appropriate community and school‑based referrals, and conduct follow‑up.
• Use reliable and frequent measures of student achievement including grades, progress report, tutor feedback, test results, and appropriate interventions to track student academic progress.
• Maintain program records in an organized, readily accessible fashion; produce required reports as needed.
• Collect data and input into program data systems.
• Attend all OBHP trainings and have the ability to maintain a clinical case load delivering case management and skills training services.
• Attend professional development and community events related to after school programming, youth, or other appropriate topics.
• Maintain an active and accurate caseload of students who are receiving mentoring services.
• Assist in the coordination of special events outside of school hours to increase student participation.
• Attend corporate events such as the annual banquet, We Live, Diversity Walk, International Women’s Day, and other corporate initiatives that may arise during the year.
• Understand how to refer students and parents to clinical services if appropriate.
• Perform other duties as assigned.

Minimum Qualifications / Requirements

• Bachelor’s degree preferred or equivalent experience.
• Minimum of two years’ experience in health care business development, marketing, or relevant field. Knowledge of behavioral health is preferred.
• Must possess excellent written and verbal skills.
• Must be able to maintain professional rapport with all stakeholders.
• Willingness to use personal transportation in work capacity.
• Skills in gathering, analyzing, and interpreting data.
• Good problem solving and time management skills.
• Customer focused philosophy of doing business.
• Excellent interpersonal and communication skills.
• Excellent organizational skills to prioritize workload and coordinate own activities with others.
• Knowledge of computer software and use of the Internet—Microsoft Word products preferred – Outlook, Word, Excel, and Access.
• Knowledge of internal/external healthcare environments.
• Ability to use solid judgment and adhere to confidentiality requirements.
• Ability to work in a team environment using tact, resourcefulness, patience, and dedication.
• Ability to work in a fast‑paced business environment and meet deadlines.
• Ability to react calmly and effectively in urgent/emergency situations.

Certificates, Licenses, Registrations

• Valid driver’s license in accordance with HCI motor vehicle policy.
• Maintain current crisis prevention/intervention certification.
• Maintain current American Red Cross CPR/1st Aid certification.