Mental Health Unit Secretary | Scheduling & Patient Care

IU Health; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

IU Health’s Riley 4E - Med Psych unit seeks a detail‑oriented administrator to ensure accurate information flow between physicians, staff, and ancillary teams. You will schedule tests, maintain test records, and sign patients in/out of the unit while performing unit receptionist duties.

Ideal candidates demonstrate strong communication, organization, and exceptional customer service. A passion for mental health and helping others is essential; HS diploma or GED, BLS preferred, and 1–3 years

Qualifications

• High School Diploma or GED required.
• Completion of Medical Assistant, Medical Secretary classes, or equivalent experience preferred.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-3 years of relevant experience in a health care setting preferred.
• Basic knowledge of medical terminology preferred.
• Requires completion of any applicable training program.

Responsibilities

• Coordinate information between physician, unit staff, and ancillary departments.
• Schedule daily tests and procedures; maintain up-to-date records of tests and procedures.
• Provide receptionist functions for the unit and alert management to issues or needs.

Skills

Communication skills

Organization

Customer service

Mental health passion

Education

High School Diploma or GED

Medical Assistant program

BLS certification

1–3 years healthcare experience

Medical terminology knowledge

Training program completion

Tools

MS Office

Job description

IU Health’s Riley 4E - Med Psych unit seeks a detail‑oriented administrator to ensure accurate information flow between physicians, staff, and ancillary teams. You will schedule tests, maintain test records, and sign patients in/out of the unit while performing unit receptionist duties.

Ideal candidates demonstrate strong communication, organization, and exceptional customer service. A passion for mental health and helping others is essential; HS diploma or GED, BLS preferred, and 1–3 years