Mental Health Program Manager

ServiceNet Inc.; Hadley (MA); On-site; USD 50,079 - 56,299; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Dental insurance

Tuition assistance

Paid time off

Parental leave

TUITION REMISSION - eligible classes

Job summary

ServiceNet Inc. in Hadley, MA is seeking an MHRS Program Manager to oversee day-to-day operations of a group living environment, ensuring residents receive the highest level of care. The role includes supervising staff, mentoring participants, and collaborating with clinicians to create person-centered treatment plans.

The position emphasizes financial wellness oversight, program scheduling, and on-call crisis support, with advancement opportunities and a strong focus on compassionate leadership.

Qualifications

• High school diploma or GED required; Bachelor’s degree and supervisory/management experience preferred.
• Experience working in the mental health field.
• Valid driver’s license for at least six months and a good driving record.
• Excellent communication, computer, and organizational skills.
• Physical ability to help residents and keep them safe.
• Training in MAP, PABC, and/or First Aid is a plus.

Responsibilities

• Oversee day-to-day operations of the group living environment to ensure high-quality care.
• Supervise and consult with staff, fostering a compassionate and skilled team.
• Work one-on-one with residents to help them achieve goals and independence.
• Collaborate with clinicians to create person-centered, trauma-informed treatment plans.
• Oversee financial assessments and money management for residents’ stability.
• Manage program schedules, lead weekly staff meetings, and ensure proper documentation.
• Consult with clinical staff during crises and participate in on-call rotations.

Skills

Communication skills

Computer skills

Organizational skills

Education

Bachelor’s degree

Job description

MHRS Program Manager

Location: Hadley, MA

Salary: $50,079 - $56,299 (With $2/hour differential; See Details Below)

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• 401(k)
• 401(k) matching
• Dental insurance
• Tuition assistance
• Generous PTO (time‑off) package
• Comprehensive health and dental insurance plans
• Life insurance and long‑term disability insurance
• 403(b) retirement plan
• Tuition remission for eligible classes
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
• Opportunities for career development and advancement
• And much more

Key Responsibilities

• Lead with Purpose: Oversee the day-to-day operations and activities of the group living environment, ensuring that everything runs smoothly and that residents receive the highest level of care.
• Support Staff Growth: Supervise and provide consultation to staff, fostering a team that is compassionate, skilled, and confident in their roles.
• Be a Mentor for Participants: Work one-on-one with residents to help them achieve personal goals, develop skills, and maintain their community involvement. Your meaningful interactions will empower residents to reach milestones and gain independence.
• Create Personalized Plans: Collaborate with the clinician to develop person-centered, trauma-informed treatment plans that support each resident’s individual needs and goals.
• Ensure Financial Wellness: Oversee financial assessments and money management plans, ensuring that residents receive the support they need to maintain financial stability.
• Keep Everything Running Smoothly: Manage program schedules, lead weekly staff meetings, and ensure all documentation is completed on time and meets program standards.
• Be There in Critical Moments: Consult with clinical staff during crisis situations and take part in the on-call rotation to provide timely support when it’s needed most.

Compensation & Pay Range

• Annual Base Salary: $50,079 - $52,139 (Based on experience)
• Annual MAP Differential: $4,160 (Medication Administration Program certification: $2/hr)
• 56,299: For individuals with 5+ years of management experience and active MAP certification
  • Base Range: 52,139 + $2/hr MAP certification differential

Why You’ll Love Working Here

• Make a Real Difference: You’ll have a direct impact on the lives of residents, helping them grow stronger, more confident, and more independent.
• Collaborate with a Dedicated Team: You’ll work with a passionate and supportive team that believes in the power of recovery and personal growth.
• Lead with Compassion: You’ll guide both staff and residents through meaningful interactions that build trust, foster resilience, and create lasting change.
• Witness Transformation: Every day, you’ll see the incredible progress residents make on their journey toward a brighter, more hopeful future.
• Professional Growth Opportunities: This role offers continuous learning and growth in a supportive environment where your leadership and skills can shine.

Qualifications

• High school diploma or GED required; Bachelor’s degree and supervisory/management experience preferred.
• Experience working in the mental health field.
• Valid driver’s license for at least six months and a good driving record.
• Excellent communication, computer, and organizational skills.
• Physical ability to help residents and keep them safe.
• Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.

Learn More About ServiceNet

Learn more about ServiceNet: https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.