Mental Health Program Manager

ServiceNet; Hadley (MA); On-site; USD 50,079 - 56,299; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

401(k)

401(k) matching

Dental insurance

Tuition assistance

Job summary

ServiceNet in Hadley, MA is seeking a compassionate Program Manager to guide staff and residents on a path of growth and recovery. You will lead a trauma-informed environment where individuals feel supported, respected, and empowered to reclaim independence.

This role emphasizes making a real difference through thoughtful leadership and dependable oversight. The position offers a competitive base salary ($50,079 - $56,299 with an MAP differential) and benefits, with opportunities for

Qualifications

• High school diploma or GED required; Bachelor's degree and supervisory/management experience preferred.
• Experience working in the mental health field.
• Valid drivers license for at least six months and a good driving record.
• Excellent communication, computer, and organizational skills.
• Physical ability to help residents and keep them safe.
• MAP (Medication Administration Program), PABC, and/or First Aid training is a plus.

Responsibilities

• Oversee daily group living operations to ensure high-quality resident care.
• Supervise and consult with staff to maintain a compassionate, skilled team.
• Mentor residents one-on-one to help achieve goals and independence.
• Collaborate with clinicians to create person-centered treatment plans.
• Oversee financial assessments and money management for residents.
• Manage program schedules, lead weekly staff meetings, ensure documentation.
• Consult with clinical staff during crises and participate in on-call rotation.

Skills

Mental health field experience

Valid driver7s license

Excellent communication

Computer skills

Organizational skills

MAP/PABC/First Aid training

Education

High school diploma or GED

Bachelors degree and supervisory/management experience preferred

Job description

Location: Hadley, MA

Salary: $50,079 - $56,299 (With $2/hour differential; See Details Below)

ServiceNet is seeking a compassionate person who believes in the power of hope, recovery, and empowerment to join our team as a Program Manager. As a Program Manager, you will play a critical role in guiding both staff and residents through a journey of personal growth and recovery. Your leadership will help create a safe, trauma-informed environment where participants feel supported in their goals, respected in their choices, and empowered to reclaim their independence. Every day, you will witness the transformation that comes from providing the right support at the right time—and thats where the magic happens.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• 401(k)
• 401(k) matching
• Dental insurance
• Tuition assistance

MHRS Program Manager

Location: Hadley, MA

Salary: $50,079 - $56,299 (With $2/hour differential; See Details Below)

ServiceNet is seeking a compassionate person who believes in the power of hope, recovery, and empowerment to join our team as a Program Manager. As a Program Manager, you will play a critical role in guiding both staff and residents through a journey of personal growth and recovery. Your leadership will help create a safe, trauma-informed environment where participants feel supported in their goals, respected in their choices, and empowered to reclaim their independence. Every day, you will witness the transformation that comes from providing the right support at the right time—and thats where the magic happens.

Key Responsibilities

• Lead with Purpose: Oversee the day-to-day operations and activities of the group living environment, ensuring that everything runs smoothly and that residents receive the highest level of care.
• Support Staff Growth: Supervise and provide consultation to staff, fostering a team that is compassionate, skilled, and confident in their roles.
• Be a Mentor for Participants: Work one-on-one with residents to help them achieve personal goals, develop skills, and maintain their community involvement. Your meaningful interactions will empower residents to reach milestones and gain independence.
• Create Personalized Plans: Collaborate with the clinician to develop person-centered, trauma-informed treatment plans that support each resident’s individual needs and goals.
• Ensure Financial Wellness: Oversee financial assessments and money management plans, ensuring that residents receive the support they need to maintain financial stability.
• Keep Everything Running Smoothly: Manage program schedules, lead weekly staff meetings, and ensure all documentation is completed on time and meets program standards.
• Be There in Critical Moments: Consult with clinical staff during crisis situations and take part in the on-call rotation to provide timely support when its needed most.

Compensation Pay Range Requirements

Annual Base Salary: $50,079 - $52,139 (Based on experience)

Annual MAP Differential: $4,160 (Medication Administration Program certification: $2/hr)

56,299: For individuals with 5+ years of management experience and active MAP certification

• Base Range: 52,139 + $2/hr MAP certification differential

Why You’ll Love Working Here

• Make a Real Difference: You’ll have a direct impact on the lives of residents, helping them grow stronger, more confident, and more independent.
• Collaborate with a Dedicated Team: You’ll work with a passionate and supportive team that believes in the power of recovery and personal growth.
• Lead with Compassion: You’ll guide both staff and residents through meaningful interactions that build trust, foster resilience, and create lasting change.
• Witness Transformation: Every day, you’ll see the incredible progress residents make on their journey toward a brighter, more hopeful future.
• Professional Growth Opportunities: This role offers continuous learning and growth in a supportive environment where your leadership and skills can shine.

Qualifications

• High school diploma or GED required; Bachelor’s degree and supervisory/management experience preferred.
• Experience working in the mental health field.
• Valid driver’s license for at least six months and a good driving record.
• Excellent communication, computer, and organizational skills.
• Physical ability to help residents and keep them safe.
• Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.

Benefits

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

Learn More About ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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