Mental Health Practice Operations Lead

Evolve Psychiatry; Massapequa (NY); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Evolve Psychiatry is seeking an Assistant Practice Manager to lead daily operations at our Massapequa location. You will partner with the Practice Manager to oversee staff, processes, and performance, ensuring high-quality patient care in a fast-paced outpatient setting.

The role emphasizes leadership, problem-solving, confidentiality, and cross-functional collaboration across HR, operations, and clinical teams. A Bachelor’s degree is preferred and experience in healthcare is strongly valued.

Qualifications

• Bachelor's degree preferred.
• Minimum 35 years of management or healthcare administration experience.
• Previous supervisory or leadership experience required.
• Experience in healthcare, behavioral health, or medical office setting strongly preferred.
• Advanced proficiency Google Workspace.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, dependable, and able to maintain confidentiality.
• Strong problemsolving and decision-making skills.
• Experience with EMR/EHR systems is a plus.

Responsibilities

• Support the Practice Manager with the daily operations of the practice.
• Assist with onboarding and training new employees.
• Conduct ongoing staff training and coaching to ensure consistency and quality.
• Assist with employee performance reviews and performance improvement initiatives.
• Support various Human Resources functions, including employee documentation, policy compliance, and personnel matters.
• Pull, analyze, and distribute operational and performance reports.
• Maintain and update spreadsheets, tracking documents, and internal databases.
• Assist department managers with projects, workflow improvements, and day-to-day operational needs.
• Monitor employee productivity and follow up on performance metrics.
• Help create and implement office policies and standard operating procedures.
• Assist with scheduling, staffing coordination, and operational planning.
• Participate in leadership meetings and help execute organizational initiatives.
• Identify opportunities to improve efficiency and streamline workflows.
• Ensure compliance with company policies and healthcare regulations.
• Assist with special projects and additional management responsibilities as assigned.

Skills

Leadership

Staff training

Performance reviews

HR functions

Data analysis

Scheduling

Policy development

Confidentiality

Google Workspace

EMR/EHR systems

Education

Bachelor's degree preferred

Tools

Google Workspace

EMR/EHR systems

Job description

Evolve Psychiatry is seeking an Assistant Practice Manager to lead daily operations at our Massapequa location. You will partner with the Practice Manager to oversee staff, processes, and performance, ensuring high-quality patient care in a fast-paced outpatient setting.

The role emphasizes leadership, problem-solving, confidentiality, and cross-functional collaboration across HR, operations, and clinical teams. A Bachelor’s degree is preferred and experience in healthcare is strongly valued.