Mental Health Clinic Operations & Admissions Coordinator

Pasadena Villa Outpatient; Lansing (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401K with company match

Health plan options

Paid time off

Job summary

Pasadena Villa Outpatient Lansing is seeking an Office Coordinator to support day-to-day operations at our behavioral health treatment center. You will handle client relations, medical records, payments, and admissions coordination, ensuring confidential, compliant processes.

Requirements include a high school diploma (Bachelor’s preferred) and at least two years of administrative experience in a behavioral health setting; proficiency with Salesforce CRM and MS Office is expected.

Qualifications

• Position requires a High School diploma or equivalent.
• Bachelor’s degree preferred.
• Minimum of two years of administrative experience in a behavioral health setting.

Responsibilities

• Greets clients and guests in a warm and welcoming manner.
• Ensures facility is welcoming, tidy, and well maintained.
• Responsible for deposits using Regions OnePass.
• Conducts medical records activities with confidentiality.
• Facilitates admissions communications with Admissions Coordinator/Executive Director.
• Assists with admissions process and creates client medical records.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Technology proficiency

Office software

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Salesforce CRM

Microsoft Office

Regions OnePass

Job description

Pasadena Villa Outpatient Lansing is seeking an Office Coordinator to support day-to-day operations at our behavioral health treatment center. You will handle client relations, medical records, payments, and admissions coordination, ensuring confidential, compliant processes.

Requirements include a high school diploma (Bachelor’s preferred) and at least two years of administrative experience in a behavioral health setting; proficiency with Salesforce CRM and MS Office is expected.