Behavioral Health Office & Admissions Coordinator

Pasadena Villa Outpatient; Town of Lansing (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health plan options

Dental & Vision plans

Company-paid EAP

Job summary

Pasadena Villa Outpatient in Lansing, MI seeks an Office Coordinator to deliver daily administrative support for an intensive outpatient and partial hospitalization program. You will manage client relations, admissions paperwork, medical records, and payment collections while ensuring HIPAA compliance and high customer service standards.

The ideal candidate has a high school diploma (bachelor preferred) and at least two years’ behavioral health admin experience, with Salesforce CRM and Microsoft

Qualifications

• High school diploma required; bachelor’s preferred.
• Experience in a behavioral health setting is desirable.
• Proficiency with Salesforce CRM or similar CRM software and Microsoft Office is required.

Responsibilities

• Greets clients and guests in a warm, welcoming manner.
• Maintains a tidy and functional facility and admissions area.
• Creates client medical records and orients new clients.
• Manages admissions paperwork and client payment collections.
• Tracks and files reports and maintains compliance with HIPAA and safety guidelines.
• Provides administrative support to admissions coordinators and IT/phone systems maintenance.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Tech proficiency

Education

High School diploma

Bachelor’s degree preferred

Tools

Salesforce CRM

Microsoft Office Suite

Job description

Pasadena Villa Outpatient in Lansing, MI seeks an Office Coordinator to deliver daily administrative support for an intensive outpatient and partial hospitalization program. You will manage client relations, admissions paperwork, medical records, and payment collections while ensuring HIPAA compliance and high customer service standards.

The ideal candidate has a high school diploma (bachelor preferred) and at least two years’ behavioral health admin experience, with Salesforce CRM and Microsoft