Community Mental Health Program Coordinator

talentcases; New York (NY); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and Paid Time Off – starting

12 Paid Holidays per year

Retirement 403b Competitive matching

Employee Referral Program

Job summary

CASES' Nathaniel ACT Team in Brooklyn seeks a full-time administrator to support daily operations of a mobile community mental health program serving adults 18+. The role emphasizes documentation, Medicaid billing support, and coordination with OMH/DOHMH while maintaining client confidentiality.

You will handle EHR maintenance, outreach activities, scheduling, and program materials. Requirements include solid communication, organization, and willingness to learn new databases; bilingual in

Qualifications

• Excellent communication, organization, and customer service skills.
• Ability to work accurately in a fast-paced, deadline-driven environment while maintaining confidentiality.
• Team player and self-motivated.

Responsibilities

• Attend daily team meetings and support record-keeping.
• Maintain clients’ electronic health records (EHRs) to ensure Medicaid and OMH compliance.
• Update program materials, intake packets, and contact lists.
• Provide Medicaid eligibility support and prior authorizations tracking.
• Provide administrative support and receptionist duties as needed.

Skills

Communication skills

Organization

Customer service

Microsoft Office

Outreach 80%

Education

Bachelor's degree preferred

Job description

CASES' Nathaniel ACT Team in Brooklyn seeks a full-time administrator to support daily operations of a mobile community mental health program serving adults 18+. The role emphasizes documentation, Medicaid billing support, and coordination with OMH/DOHMH while maintaining client confidentiality.

You will handle EHR maintenance, outreach activities, scheduling, and program materials. Requirements include solid communication, organization, and willingness to learn new databases; bilingual in