Mental Health Associate — Safe, Compassionate Care

Universal Hospital Services Inc.; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Career development opportunities

Shift differentials

Tuition reimbursement

Job summary

Universal Hospital Services Inc. in the Boston area seeks a Mental Health Associate to help maintain a therapeutic environment and collaborate with unit staff. The position emphasizes safety for patients and staff within a behavioral health unit.

The role requires strong communication, crisis management, and professionalism, with a focus on trauma-informed care and age-appropriate interactions. Schedule includes multiple weekend days and weekdays, supporting a 24/7 treatment environment.

Qualifications

• High School diploma or equivalent required; Bachelor’s Degree preferred.
• College student pursuing a degree in behavioral health, psychology, or human services is preferred.
• Excellent communication & interpersonal skills are required.
• Impeccable judgment & professionalism are expected.
• Ability to maintain composure in crisis situations.

Responsibilities

• Ensure a safe and therapeutic environment.
• Provide routine patient care as required in a psychiatric environment.
• Document and communicate unusual or erratic changes in client behaviors.
• Assist with patient groups and activities.
• Work with culturally and generationally diverse populations to meet their individual needs.
• Provide trauma-informed and age-specific care.
• Maintain therapeutic boundaries and utilize crisis intervention techniques.

Skills

Communication

Interpersonal skills

Crisis management

Judgment

Professionalism

Education

High School diploma

Bachelor’s degree preferred

College student in behavioral health/psychology/human services

Job description

Universal Hospital Services Inc. in the Boston area seeks a Mental Health Associate to help maintain a therapeutic environment and collaborate with unit staff. The position emphasizes safety for patients and staff within a behavioral health unit.

The role requires strong communication, crisis management, and professionalism, with a focus on trauma-informed care and age-appropriate interactions. Schedule includes multiple weekend days and weekdays, supporting a 24/7 treatment environment.