Mental Health Admin & Telehealth Support Specialist

Transformations Care Network; Bestgate Terrace (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Paid time off

Low-cost virtual care

Job summary

Columbia Mental Health, a member of Transformations Care Network, is seeking a Prescriber Medical Administrative Assistant (PMAA) in Annapolis, MD. You will support clinicians, handle calls, schedule visits, and assist with medication logging and prior authorizations.

The role emphasizes professionalism, confidentiality, and teamwork in a fast-paced mental health setting. Training and ongoing support are provided.

Qualifications

• Must have a high school diploma or equivalent.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced clinic.

Responsibilities

• Answer phones and address client questions and concerns.
• Guide clients through telehealth appointment troubleshooting.
• Coordinate care between clients and providers.
• Process prescriptions and medication authorizations as needed.
• Assist providers with administrative tasks.
• Maintain client files and HIPAA compliance.
• Order office supplies and support site management.

Skills

High School Diploma

Excellent communication

Patient and empathetic

Time management

Organizational skills

Google Drive familiarity

Phone skills

Confidentiality

Professional appearance

Education

High school diploma or equivalent

Tools

Google Drive

Job description

Columbia Mental Health, a member of Transformations Care Network, is seeking a Prescriber Medical Administrative Assistant (PMAA) in Annapolis, MD. You will support clinicians, handle calls, schedule visits, and assist with medication logging and prior authorizations.

The role emphasizes professionalism, confidentiality, and teamwork in a fast-paced mental health setting. Training and ongoing support are provided.