Men's Spa Concierge & Services Specialist

The Breakers Palm Beach; Town of Florida (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

The Breakers Palm Beach is seeking a friendly Mens Spa Consultant to join our team. You will proactively promote spa services, handle reservations, and assist guests with check-in and tours of the facility.

Ideal candidates have strong communication skills, computer savvy, and experience in spa or hotel settings. A flexible schedule including weekends and holidays is required for this full-time role in a luxury guest-service environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of relevant experience, preferably in a spa or hotel industry.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize effectively.
• Computer skills required.

Responsibilities

• Proactively sell Spa services and amenities through phone, website, and in person.
• Book, change or cancel Spa reservations.
• Process Spa retail sales.
• Check in and out Spa guests.
• Provide tours of the spa facility.
• Organize, stock, and clean Spa lounges and locker rooms.
• Serve food and beverages.
• Enter reservation data into department programs.
• Ensure customer satisfaction at all times.

Skills

Customer service

Communication skills

Multitasking

Computer skills

Organizational skills

Education

High school diploma

Job description

The Breakers Palm Beach is seeking a friendly Mens Spa Consultant to join our team. You will proactively promote spa services, handle reservations, and assist guests with check-in and tours of the facility.

Ideal candidates have strong communication skills, computer savvy, and experience in spa or hotel settings. A flexible schedule including weekends and holidays is required for this full-time role in a luxury guest-service environment.