Memory Support Program Manager

HumanGood; Phoenix (AZ); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with employer match

HSA option

Tuition Reimbursement

Cell phone stipend

Employee assistance program

Job summary

The Terraces of Phoenix, a HumanGood life plan community, is seeking an experienced Memory Support Program Manager to coordinate and lead the memory support program, addressing residents' physical, social, and emotional needs. Work hours are Monday to Friday 8:00 AM to 4:30 PM or 9:00 AM to 5:30 PM with on‑call weekends.

Salary ranges from $60,000 to $72,000 per year, DOE. The role involves supervising team members, collaborating with clinical partners, organizing educational groups, and

Qualifications

• 2-5 years of current experience working with people with Alzheimer's or dementia, including one-year managing support staff in this area.
• 2 years’ experience in assisted living management preferred.
• Flexibility to work all shifts when necessary.
• First Aid certified and CPR training required.
• S. Diploma or equivalent.
• BA/BS Degree or higher preferred.

Responsibilities

• Supervising Memory Support Program Team Members, including hiring, training, managing work schedules, and other required duties
• Collaborating with Clinical partners to coordinate resident moves and transfers within Memory Support
• Conducting and promoting support and/ or educational groups for residents and their families
• Coordinating with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment
• Preparing and updating Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living
• Maintaining readiness for licensing and accreditation survey
• Leading/participating in resident related meetings (Resident Review Committee Meetings, Care Plan Meetings, Family Meetings, etc.)
• Completing required state training programs for Memory Support
• Attending in-service training workshops and meetings as required
• Performing other required/related responsibilities as needed

Skills

Dementia care

Staff management

First Aid/CPR

Flexibility

Education

Bachelor's degree preferred

S. Diploma or equivalent

Job description

The Terraces of Phoenix - a HumanGood community
7550 N 16th Street
Phoenix, AZ 85020, USA

Description

The Terraces of Phoenix, a HumanGood life plan community named "Best Continuing Care Retirement Community" by U.S. News & World Report is seeking an experienced Memory Support Program Manager. Under limited supervision, the Memory Support Program Manager coordinates and leads the memory support program to ensure that the physical, social, and emotional needs of the residents and their families are met.

Monday - Friday, 8:00 AM to 4:30 PM or 9:00 AM to 5:30 PM As a salaried manager, this position requires being on-call weekends

$60,000 - $72,000/year (DOE)

A day in the life includes, but may not be limited to:

• Supervising Memory Support Program Team Members, including hiring, training, managing work schedules, and other required duties


• Collaborating with Clinical partners to coordinate resident moves and transfers within Memory Support


• Conducting and promoting support and/ or educational groups for residents and their families


• Coordinating with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment


• Preparing and updating Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living


• Maintaining readiness for licensing and accreditation survey


• Leading/participating in resident related meetings (Resident Review Committee Meetings, Care Plan Meetings, Family Meetings, etc.)


• Completing required state training programs for Memory Support


• Attending in-service training workshops and meetings as required


• Performing other required/related responsibilities as needed

To be successful in this role, you would have:

• 2-5 years of current experience working with people with Alzheimer's or dementia, including one-year managing support staff in this area


• 2 years’ experience in assisted living management preferred


• Flexibility to work all shifts when necessary


• First Aid certified and CPR training required


• S. Diploma or equivalent


• BA/BS Degree or higher preferred

What's in it for you?

At HumanGood, we’re driven by purpose-reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well‑being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1 st of the month following your start date


• 20 days of paid time off (increases with years of service), plus 7 company holidays


• 401(k) with up to 4% employer match and no waiting on funds to vest


• HSA option with employer contribution


• Tuition Reimbursement and continuing education programs


• $25/line unlimited cell phone plan (plus taxes and fees)


• Cell Phone Stipend


• 5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Equal Opportunity Employer
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