Memory Care Team Leader & Care Coach

Transforming Age Associates; San Rafael (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401(k) with immediate match of up to 4

Generous PTO

Job summary

AlmaVia of San Rafael is seeking a Memory Care Coordinator to provide direct supervision and leadership to Memory Care staff, ensuring high-quality dementia care for residents in a compassionate, person-centered environment.

The role includes staffing, performance feedback, and participation in interviews, onboarding, and ongoing staff development, aligned with California Title 22 requirements. A strong emphasis on teamwork and family communication is expected.

Qualifications

• Associates or higher in gerontology, social work, therapeutic recreation, psychology, healthcare administration, human services, or related field.
• Minimum of two to three years of experience in assisted living, Memory Care, long-term care, or another senior living or healthcare setting preferred.
• Previous experience supervising, scheduling, coaching, or leading team members in a dementia care setting preferr

Responsibilities

• Provides direct supervision, leadership, coaching, and day‑to‑day direction to Memory Care Resident Assistants, caregivers, and other assigned Memory Care team members.
• Develops and maintains team member schedules to support adequate staffing, continuity of care, resident needs, and compliance with applicable requirements, and take appropriate action to support reliable coverage.
• Participates with the Executive Director in candidate interviews, selection decisions, onboarding, and orientation of new Memory Care team members.
• Assists the Executive Director with team member performance reviews by providing timely, objective, and job‑related feedback regarding performance, attendance, training, resident care, teamwork, and adherence to organizational expectations.
• Facilitates regular team meetings, shift huddles, in‑service training, and dementia care education.
• Promotes teamwork, accountability, effective communication, and consistent implementation of Memory Care standards.
• Serves as an accessible leadership resource for Memory Care team members while maintaining appropriate confidentiality and professional boundaries.
• Serves as a primary point of contact for routine questions related to Memory Care services, programming, resident adjustment, and neighborhood operations.
• Leads or participate in resident and family meetings, care conferences, support groups, educational events, and other communication opportunities.
• Provides education and resources to families regarding dementia, Alzheimer's disease, communication approaches, behavioral expressions, transitions, and available support.
• Communicates significant concerns to the Executive Director, clinical leadership, or Human Resources, as appropriate.
• Maintains confidentiality and protects resident and team member information in accordance with applicable requirements and organizational policy.
• Reinforces person‑directed dementia care practices through observation, modeling, coaching, and team discussion.
• Monitors completion of required dementia care training and communicate training needs or deficiencies to the Executive Director and appropriate community leaders.
• Identifies opportunities for additional education based on resident needs, observed practices, incidents, audit findings, and team member performance.
• Supports compliance with California Title 22 requirements applicable to Residential Care Facilities for the Elderly and residents living with dementia.
• Ensures Memory Care staffing practices, services, documentation and team member training align with applicable regulations and organization standards.
• Participates in Memory Care audits, quality reviews, inspections, licensing visits, and survey‑readiness activities.
• Reviews significant resident incidents, behavioral expressions, service concerns, grievances, and trends with the Executive Director and interdisciplinary team.
• Participates in community quality assurance, risk management, safety and performance improvement initiatives as assigned.
• Ensures Memory Care team members follow infection prevention, emergency preparedness, resident rights, confidentiality, abuse‑prevention, mandated‑reporting, and safety requirements.
• Promotes the Mission, Vision, and Values of Transforming Age in all areas of responsibility and demonstrate commitment to Culture of Excellence and strategic goals.
• Performs other duties as assigned.

Skills

Leadership

Staff supervision

Communication skills

Education

Associates or higher in gerontology, social work, therapeutic recreation, psychology, healthcare administration, human services, or related field

Job description

AlmaVia of San Rafael is seeking a Memory Care Coordinator to provide direct supervision and leadership to Memory Care staff, ensuring high-quality dementia care for residents in a compassionate, person-centered environment.

The role includes staffing, performance feedback, and participation in interviews, onboarding, and ongoing staff development, aligned with California Title 22 requirements. A strong emphasis on teamwork and family communication is expected.