Memory Care Program Manager

The Arbor Company; Exton (PA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Free meals during shift

Paid Time Off

Medical, Dental, Vision Insurance

401(k) with company match

Tuition Assistance

Student Loan Repayment Assistance

Employee Assistance Program

Emergency Financial Assistance

Career growth opportunities

Great Place to Work accreditation

Job summary

The Arbor Company is seeking a Memory Care Program Manager in Exton, PA to lead a Memory Care neighborhood with compassionate, relationship-based care.

You will partner with the Clinical Manager to deliver exceptional resident care, oversee daily operations, and drive staff development while ensuring compliance and high engagement for residents and families.

Qualifications

• Experience working with seniors living with dementia or cognitive impairments.
• Strong communication and interpersonal skills for families and teams.
• Previous leadership or supervisory experience.

Responsibilities

• Lead and coach the Memory Care team to provide outstanding, person-centered care.
• Oversee daily operations of the Memory Care neighborhood.
• Collaborate with the Clinical Manager to ensure high-quality resident care.
• Participate in hiring, onboarding, and staff coaching.
• Lead care plan meetings and support resident admissions and transitions.
• Ensure programming, dining, and environment meet company standards.

Skills

Leadership

Communication

Coaching

Organizational skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Memory Care Program Manager

Arbor Terrace Exton

Salary: $62,000 Annually + Performance Bonus Eligible

Are you passionate about creating meaningful moments for seniors living with dementia? Do you enjoy leading a team while making a lasting impact on residents and their families?

Join The Arbor Company as a Memory Care Program Manager and lead a dedicated Memory Care neighborhood where compassionate care, engaging programming, and exceptional resident experiences come together every day.

Recognized as a Great Place to Work® and one of Fortune Magazine's Best Workplaces in Aging Services, The Arbor Company is committed to helping both our residents and our team members thrive.

Why You'll Love Working at The Arbor Company

• Salary: $62,000 annually

• Performance bonus opportunity

• Free meal during each shift

• Paid Time Off

• Medical, Dental, and Vision Insurance

• 401(k) with company match

• Tuition Assistance

• Student Loan Repayment Assistance

• Employee Assistance Program

• Emergency Financial Assistance

• Opportunities for career growth and advancement

• Certified Great Place to Work®

What You'll Do

As the Memory Care Program Manager, you'll serve as a member of the community leadership team and oversee the daily operations of our Memory Care neighborhood while partnering closely with the Clinical Manager to deliver exceptional resident care.

Responsibilities include:

• Lead and coach the Memory Care team to provide outstanding, person-centered care

• Ensure residents receive individualized care and services that meet their changing needs

• Deliver quality engagement programs that promote meaningful resident experiences

• Support hiring, onboarding, training, and coaching of care staff

• Partner with families, physicians, and interdisciplinary teams to ensure excellent communication

• Lead care plan meetings and support resident admissions and transitions

• Ensure Arbor’s Memory Care programming, dining experience, and neighborhood environment meet company standards

• Promote resident engagement and meaningful daily experiences

• Maintain compliance with state regulations and company policies

• Help manage staffing and labor expenses while maintaining exceptional quality of care

• Participate in Manager-on-Duty rotations and provide after-hours support as needed

What We’re Looking For

• Experience working with seniors living with dementia or other cognitive impairments

• Passion for enriching the lives of older adults through compassionate, relationship-based care

• Previous leadership or supervisory experience

• Strong communication, coaching, and organizational skills

• Comfortable using Microsoft Outlook, Word, Excel, and electronic systems

• Valid driver’s license with a safe driving record

• Flexible schedule, including participation in Manager-on-Duty rotations

Join a Company Where You Can Love Your Job

Again

At The Arbor Company, we're more than a workplace—we're a family dedicated to creating meaningful connections and exceptional experiences for residents, families, and one another.

The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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