Memory Care Front Desk & Guest Services Associate

Silverado; Encinitas (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional

Referral program

Pet Insurance

Job summary

Silverado Encinitas is hiring a receptionist to welcome residents, families, and guests with warmth and organization. You will handle front desk operations, answer calls, greet visitors, manage mail, and support clerical tasks in a memory care community. The role emphasizes empathy, reliability, and strong communication.

Schedule is part-time, AM shift, with pay range $18–$19 per hour. Benefits include 401(k) matching, health, dental, and vision insurance, and PTO.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience interacting with the public via phone and in person.
• Strong computer skills, especially with Microsoft Word and Excel.
• Strong verbal and written communication with a focus on exceptional customer service.
• Ability to multitask and stay organized.
• Comfortable working around animals and pets.
• Active role: walking, bending, lifting (up to 50 lbs.).
• Reliable transportation to meet attendance and punctuality standards.

Responsibilities

• Answer telephone calls professionally and direct them appropriately.
• Greet visitors and assist with check-in and directions.
• Receive, sort, and distribute incoming mail; prepare outgoing mail.
• Maintain and update computer files related to associates and residents.
• Support clerical duties and office functions as assigned.

Skills

Customer service

Verbal & written communication

Multitasking

Organized

Dependable

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

Silverado Encinitas is hiring a receptionist to welcome residents, families, and guests with warmth and organization. You will handle front desk operations, answer calls, greet visitors, manage mail, and support clerical tasks in a memory care community. The role emphasizes empathy, reliability, and strong communication.

Schedule is part-time, AM shift, with pay range $18–$19 per hour. Benefits include 401(k) matching, health, dental, and vision insurance, and PTO.