Memory Care Clinical Staffing Manager

Silverado Gold Mines Ltd (SLGL); Glendale (WI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account

Paid time off

Tuition reimbursement and professional

Referral program

Pet Insurance

Auto and Home Insurance

Discount Programs

Job summary

Silverado North Shore is seeking a Clinical Staff Manager to oversee scheduling, caregiver coordination, and administrative support in a memory care community. You will manage daily and monthly clinical staff schedules, ensuring coverage and compliance, while maintaining licenses and certifications.

You will partner with Administrators, HR and DHS on staffing, overtime, and performance metrics, supervising staff across shifts and supporting retention with strong communication and compassionate

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare scheduling, preferably with dementia-related care.
• Familiarity with scheduling software and dementia care practices.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Empathetic communication style and a 'can-do' attitude.
• Active role: walking, bending, lifting (up to 50 lbs.).
• Commitment to working with seniors in a culturally diverse environment.
• Reliable transportation to meet attendance and punctuality standards.
• Comfortable working in an environment with animals and pets.
• Ability to collaborate with other department leaders.

Responsibilities

• Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios.
• Maintain caregiver shift preferences and availability in an active scheduling database.
• Respond to emergent scheduling needs with creativity and urgency.
• Supervise caregivers across all shifts, including PM, NOC, and weekends.
• Assist with recruiting, interviewing, onboarding, and orientation of new caregivers.
• Track and maintain associate licenses and certifications.
• Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics.
• Approve payroll and manage timecards for the clinical team.
• Collaborate with HR and DHS on performance concerns, workers' comp, and leaves of absence.
• Coordinate training and continuing education for clinical staff.
• Oversee budgeting, inventory, and ordering of clinical supplies.
• Participate in quality improvement initiatives and community events.
• Foster strong relationships with caregivers, nurses, and community leaders to support retention and satisfaction.
• Supervise adherence to policies and procedures under DHS direction.

Skills

Healthcare scheduling

Dementia care

Communication

Team leadership

Flexible hours

Education

High school diploma

Tools

Scheduling software

Job description

Silverado North Shore is seeking a Clinical Staff Manager to oversee scheduling, caregiver coordination, and administrative support in a memory care community. You will manage daily and monthly clinical staff schedules, ensuring coverage and compliance, while maintaining licenses and certifications.

You will partner with Administrators, HR and DHS on staffing, overtime, and performance metrics, supervising staff across shifts and supporting retention with strong communication and compassionate