Memory Care Admissions & Family Engagement Lead

Pennant Group; California; On-site; USD 90,000 - 95,000; Full time

Job summary

Memory Care of Contra Costa, part of The Pennant Group, is seeking a sales admissions leader in Pleasant Hill, CA. You will drive occupancy growth by cultivating relationships with families, referral partners and clinicians, guiding inquiries through move-in, and educating families on dementia care options.

Collaborate with the Executive Director and clinical leadership to hit occupancy targets, coordinate tours and move-ins, and ensure an exceptional family experience across Contra Costa County.

Qualifications

• Bachelor's degree in Marketing, Communications, Healthcare Administration, Business, Human Services, or related field preferred.
• Minimum of two years of senior living, healthcare, hospice, home health, or memory care sales experience preferred.
• Superior communication, presentation, and customer service skills.
• Strong organizational and CRM management skills.

Responsibilities

• Leads resident census development and occupancy growth by building relationships with residents, families, referral partners and professionals.
• Educates families about dementia care, memory services and financial options for senior living.
• Coordinates tours, assessments, move-in planning, and family consultations.
• Maintains CRM lead management and tracks occupancy trends and referrals.
• Partners with the Executive Director and clinical leadership to meet occupancy targets.

Skills

Sales experience

CRM management

Communication skills

Presentation skills

Customer service

Relationship management

Education

Bachelor's degree in Marketing, Communications, Healthcare Administration, Business, Human Services, or related field

Tools

CRM system

Job description

Memory Care of Contra Costa, part of The Pennant Group, is seeking a sales admissions leader in Pleasant Hill, CA. You will drive occupancy growth by cultivating relationships with families, referral partners and clinicians, guiding inquiries through move-in, and educating families on dementia care options.

Collaborate with the Executive Director and clinical leadership to hit occupancy targets, coordinate tours and move-ins, and ensure an exceptional family experience across Contra Costa County.