Membership & Wellness Sales Specialist

24 Hour Fitness USA, LLC; Kapolei (HI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Product discounts

Employee Resource Groups

Job summary

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert (SSE) to deliver a premier sales and service experience. You will build relationships, present memberships, fitness and retail options, and drive member acquisition and retention through compelling service and sales techniques.

You will greet guests, tour facilities, and enroll members while meeting revenue targets. A strong focus on customer care and team collaboration is essential for success.

Qualifications

• Knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Strong interpersonal communication skills.
• Independent, self-starter with strong organizational skills.
• Ability to work as part of a team.
• Ability to operate POS System.
• Knowledge of Membership System software preferred.

Responsibilities

• Execute the CARE sales model to relate how products/services meet fitness needs.
• Tour potential members, describe facility, equipment, services and amenities.
• Explain membership and fitness offers using provided tools.
• Enroll guests using company sales techniques and MAP procedures.
• On-board new members and assist with retention activities to drive profitability.
• Consistently achieve or exceed personal and team sales goals.

Skills

Sales experience

Fitness industry knowledge

POS system experience

Membership software knowledge

Interpersonal communication

Team player

Computer literacy

Education

High School Diploma or GED

CPR and AED certification

Bachelor's degree preferred

Tools

POS System

Membership system software

Job description

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert (SSE) to deliver a premier sales and service experience. You will build relationships, present memberships, fitness and retail options, and drive member acquisition and retention through compelling service and sales techniques.

You will greet guests, tour facilities, and enroll members while meeting revenue targets. A strong focus on customer care and team collaboration is essential for success.