Membership Specialist

Equity LifeStyle Properties, Inc.; Kissimmee (FL); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations and holidays

Job summary

A leading resort community provider is looking for a Membership Specialist in Kissimmee, Florida. The successful candidate will promote and sell memberships, meet sales targets, and serve as a Goodwill Ambassador to potential customers. Ideal for full or part-time RVers, while enjoying a supportive work environment. The role offers a comprehensive benefits package, including medical and 401(k) matching, and emphasizes excellent customer service and sales skills.

Qualifications

• Sales experience is strongly recommended.
• Thrive in a fast-paced, results-oriented sales environment.
• Be self-motivated and a strong multi-tasker.
• Be collaborative and work with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, email, and in person.
• Self-motivated and a strong multi-tasker.

Responsibilities

• Meet or exceed sales goals related to membership sales.
• Understand and communicate membership promotions and contracts.
• Engage with fellow staff and educate them on membership products.
• Maintain relationships with members to drive referrals.
• Promote membership awareness at assigned campground(s).
• Engage with on-site staff to encourage referrals and recognize staff referrals.
• Demonstrate strong customer service and sales skills.

Skills

Sales experience

Basic computer skills

Customer service skills

Excellent communication

Self-motivated

Professionalism

Tools

Salesforce

Microsoft Word

Google Drive

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Membership Specialist in Kissimmee, Florida.

Job Summary

The Membership Specialist is responsible for promoting and selling memberships to Thousand Trails, meeting membership sales targets, and acting as a Goodwill Ambassador to all potential customers to communicate the benefits of membership. This role provides education to potential customers, and builds awareness of the various membership products. It is an especially appealing opportunity for full or part‑time RVers, as a site is provided for the Membership Specialist at designated parks.

Seasonal and year‑round positions are available. These positions may require seasonal relocation for up to 6 months at a time, and a site is provided for your RV. Ideal for full‑time RVers!

Essential Job Duties

• Meet or exceed sales goals – your compensation is directly related to your effort and skill, and increases exponentially with overachievement. Commissioned sales representatives can easily surpass their target annual income with monthly and yearly bonuses.
• Understand and effectively communicate current membership promotions and be thorough and complete with contracts.
• Understand and provide expert information on new membership products.
• Maintain a healthy and professional relationship with current members to drive referral business.
• Implement membership awareness at their assigned campground(s) through various outlets.
• Engage with and educate fellow on‑site staff to encourage, reward, and recognize staff referrals.
• Have robust customer service and sales skills and be detail‑oriented.

Experience & Skills You Need

• Sales experience is strongly recommended.
• You should thrive in a fast‑paced, results‑oriented sales environment.
• Basic computer skills and proficiency in Microsoft Word, Google Drive, email and cloud‑based software sales programs; quick‑study in industry/company specific programs; Salesforce experience a plus.
• Be collaborative and work with energy and enthusiasm.
• Have professional behavior and appearance.
• Be an excellent communicator on phone, via email, and in person.
• Be self‑motivated and a strong multi‑tasker.

Work Environment

While primarily in an indoor office environment, the Membership Specialist is occasionally exposed to outside weather conditions such as wet and/or humid conditions, or extreme cold and/or heat.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including medical, dental, and vision plans; a generous 401(k) employer match; and paid vacations, holidays, and sick time.

We invite you to visit our website at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.