Membership Services Coordinator

YMCA of Greater Erie; Erie (Erie County); On-site; USD 10,000 - 60,000; Part time

Job summary

The YMCA of Greater Erie is seeking a Part-Time Membership Services Coordinator for their Glenwood location. This role involves member engagement, program promotion, and requires a high school diploma and relevant marketing experience. You will work approximately 30-37 hours per week, enjoying benefits like health insurance and a flexible schedule.

Benefits

Health & Dental Insurance

Disability and Life Insurance

Funded Retirement Plan

Paid Holidays

Paid Time Off (PTO)

Free YMCA Membership

Discounted Program Fees

Flexible Work Schedule

Qualifications

• Three years' experience in marketing or related field.
• Working knowledge of membership services and billing.
• Skills in website management and social media promotions.

Responsibilities

• Engage with new, existing, and potential members daily.
• Create program flyers and manage promotions.
• Assist with member retention and volunteer coordination.

Skills

Creativity

Teamwork

Customer Engagement

Education

High School Diploma or equivalent

Three or more years' experience in marketing

Tools

Microsoft Word

Microsoft Excel

Adobe Suite

Publisher or In Design

Job description

The YMCA of Greater Erie is looking to hire a Part-Time Plus Membership Services Coordinator for our Glenwood YMCA Location. Are you creative, energetic, and fun-loving? Do you love working with people? If so, please read on!

This position pays $11.38 - $14.23 / hour. Some of the benefits that we offer, depending on your position and schedule, include health & dental insurance, disability and life insurance, a funded retirement plan, paid holidays, paid time off (PTO), a free YMCA membership, discounted program fees including childcare, and a flexible work schedule. If this sounds like the right opportunity for you to use and expand your child development knowledge, apply today!

ABOUT YMCA OF GREATER ERIE

We are a nonprofit organization with a focus on healthy living, social responsibility, and youth development. Our cause is to strengthen the community. We serve a diverse population of men, women, and children with an emphasis on families. Our membership is 21 million strong and spread across more than 2,600 Y associations nationwide. Here, locally, our four membership branches, outdoor recreation center, nine early and school-age education program centers, and community outreach programs serve more than 35,000.

We value our people. Working for us means you'll enjoy a great work-life balance and be treated with respect. We offer competitive wage and benefit packages for our employees. We truly believe that the YMCA is for all people, and that shows in our staffing. Here, you will be able to put your experiences, abilities, and energy to work as you impact the lives of those around you.

A DAY IN THE LIFE OF A MEMBERSHIP SERVICES COORDINATOR

As a Membership Services Coordinator at one of our YMCA locations, you will be responsible for day to day engagement tasks for new, existing, and potential members. You must be self-directed, motivated, and creative, and work well in a team environment.

You will aid in the creation of program flyers, schedules, and brochures in alignment with the Y-USA branding requirements under the supervision of the Business Director and VP of Marketing. You will be the lead to different member programs to help with bringing in new members, retain current members, and welcome back ex-members. You will, also, assist in the helping with many different volunteer positions and software.

Among the many different requirements, you will need to be knowledgeable of the membership services desk and membership billing.

QUALIFICATIONS FOR A PART-TIME MEMBERSHIP SERVICES COORDINATOR

• High School Diploma or equivalent or
• Three or more years' experience in marketing and or closely related field.

• Working knowledge of Microsoft Word, Publisher (or In Design), Microsoft Excel, and Adobe.
• Skills in website management
• Skills in social media promotions and advertising
• Must be willing to work a flexible schedule when needed
• Ability to pass a background check
• Ability to pass a drug test

Are you a person who especially loves engaging with other people? Do you have a basic understanding of computers and phone/smart devices? Are you patient and able to remain calm when stressed? Do you enjoy creating and implementing your ideas to attract members? If so, you might just be perfect for this position!

PART-TIME WORK SCHEDULE

This typical schedule for this position is 30-37 hours per week.

READY TO JOIN OUR TEAM?

If you feel that you would be right for this part-time position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 16508