Membership Service Representative (All Shifts)

Primetime Fitness; Beachwood (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Job summary

Crunch Fitness in Beachwood, Ohio is seeking an amazing front desk agent for a part-time role with game-changing opportunities. You will be the friendly face at check-in and help power our growth during peak hours.

Responsibilities include generating appointments, giving gym tours, enrolling members, and maintaining records in our master systems. Strong customer service, clear communication, and a passion for helping people stay active are essential.

Qualifications

• Experience in front-desk or guest-facing roles is preferred.
• Ability to generate appointments and enroll members.
• Strong communication and customer-service orientation required.
• Familiarity with gym services and equipment is a plus.

Responsibilities

• Create a positive environment for members checking in at the front desk.
• Generate appointments through referrals, networking, and phone calls.
• Follow up on prospects and give gym tours to convert them to members.
• Inform members about membership services and equipment; sell services.
• Maintain accurate records in Crunch Fitness VFP master systems.
• Conduct daily facility walk-through to ensure cleanliness.

Skills

Customer service

Sales

Communication

Lead generation

In-person service

Tools

VFP master systems

TI log

Club Activity

Web Leads

Production Book

Job description

Job description:

Here we grow again! We are looking for an amazing front desk agent to join our team with game changing career opportunities!

Crunch Fitness is the fastest growing fitness company in the industry. We are expanding at an unprecedented pace across the globe. Currently we’re looking for passionate team members to help power the growth of our Michigan market. Our growth is your opportunity to learn and grow with us.

If you’re passionate about changing people’s lives, dedicated, and love to have fun we’d love to connect with you. We are a growth mindset company that invests equally in our people and our product.

Job Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility

Job Type: Part-time

Benefits:

Employee discount

Shift: 4 hour shift

8 hour shift

Evening shift

Morning shift

Work Location: In person

Website: www.primetimefitness.org