Membership Sales Specialist

EHE Health; New York (NY); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Commission opportunity

Healthcare insurance

Employer-matched 401(k)

Professional development stipend

Preventive exam access

Monthly fitness benefit

Job summary

EHE Health in New York City is seeking a results-driven Membership Sales Specialist to convert inquiries into members and educate individuals on preventive health services. You will communicate pricing, booking options, and deliver a premium client experience aligned with the EHE brand.

The role requires a Bachelor's degree and 3+ years of consultative sales in healthcare or luxury membership environments, with a track record of meeting sales and conversion targets.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of consultative sales in healthcare, concierge medicine, wellness, luxury services or membership-based businesses.
• Demonstrated success achieving sales and conversion goals.
• Exceptional verbal communication and active listening skills.
• Ability to build rapport quickly with diverse audiences.
• Strong objection-handling and closing skills.
• Highly organized and detail-oriented.
• Excellent written and verbal communication skills.

Responsibilities

• Respond to inbound calls and inquiries from prospective members.
• Conduct discovery conversations to understand customer needs and health goals.
• Educate prospective members on preventive services and benefits.
• Clearly communicate pricing, services, booking processes and options.
• Address objections while maintaining a customer-first approach.
• Consistently convert qualified prospects into enrolled members.
• Follow up with interested prospects to drive enrollment decisions.
• Deliver a concierge-level experience reflecting EHE's premium brand.
• Support refinement of sales messaging and enrollment processes.

Skills

Consultative sales

Excellent communication

Closing skills

Education

Bachelor's degree

Job description

Who we are:

EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians.

EHE Health was acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello's proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health's mission of revolutionizing preventive care.

What we're looking for:

We are seeking a highly consultative and results-driven Membership Sales Specialist to convert prospective member enquiries into EHE Membership clients. This role combines consultative sales, customer engagement and education to help individuals understand the value of an EHE Membership and confidently enroll. The ideal candidate is an exceptional communicator who can quickly establish credibility, uncover customer needs, articulate the value of preventive health services and successfully convert inquiries into memberships. This individual will serve as a trusted advisor while delivering a premium consumer experience that reflects the EHE brand.

In this role, you will:

• Respond to inbound calls and inquiries from prospective members generated through marketing, PR and digital campaigns
• Conduct discovery conversations to understand customer needs, motivations and health goals
• Educate prospective members on EHE Membership's preventive services and benefits
• Clearly communicate pricing, services, booking processes and available options
• Effectively address objections and concerns while maintaining a customer-first approach
• Consistently convert qualified prospects into enrolled members
• Follow up with interested prospects to drive enrollment decisions
• Deliver a concierge-level experience reflective of EHE's premium brand
• Support ongoing refinement of sales messaging and enrollment processes

What the role requires:

• Bachelor's degree or equivalent experience
• 3+ years of consultative sales experience, preferably in healthcare, concierge medicine, wellness, luxury services or membership-based businesses
• Demonstrated success achieving sales and conversion goals
• Exceptional verbal communication and active listening skills
• Ability to build rapport quickly and establish credibility with diverse audiences
• Strong objection-handling and closing skills
• Highly organized and detail-oriented
• Excellent written and verbal communication skills

What we offer:

• Competitive salary
• Lucrative commission opportunity
• Medical, dental, vision, life and disability insurance
• Employer-matched 401(k) plan
• Professional development stipend
• Employee access to our preventative exam and services
• Monthly fitness benefit/reimbursement

The base salary range for this role is $60,000 - $100,000 and is determined by a number of factors including the candidate's experience, qualifications and skills.

EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees.