Membership Sales & Service Associate

BJ's Wholesale Club, Inc.; Stoneham (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

Paid time off

Health benefits

401(k)

ESPP

Job summary

BJ’s Wholesale Club in Massachusetts is hiring for front-line positions focused on membership sales and member services. You will engage with members, promote programs, and process merchandise returns, exchanges, and pickups, while maintaining high service standards.

The role emphasizes sales-driven goals, efficient customer support, and adherence to store policies. Weekly pay, benefits, and a supportive team culture are highlighted by the employer.

Qualifications

• Front-line/customer service or sales experience preferred.
• Results-driven with track record of meeting goals.
• Basic math and computer skills preferred.

Responsibilities

• Promotes BJ’s value proposition for acquisition, retention, perks and member experience.
• Converts potential members by actively pitching membership programs per company policies.
• Delivers superior customer service to Members and handles inquiries, returns and exchanges.

Skills

Customer service

Sales

Math skills

Computer skills

Job description

BJ’s Wholesale Club in Massachusetts is hiring for front-line positions focused on membership sales and member services. You will engage with members, promote programs, and process merchandise returns, exchanges, and pickups, while maintaining high service standards.

The role emphasizes sales-driven goals, efficient customer support, and adherence to store policies. Weekly pay, benefits, and a supportive team culture are highlighted by the employer.