Membership Sales & Service Associate

BJ's Wholesale Club; Taunton (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

Generous PTO

Health benefits

401(k)

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Taunton, MA is seeking team members to drive membership sales and deliver exceptional service at the point of contact. You will promote all BJ’s membership programs, assist members with applications, renewals, and related inquiries, while maintaining a friendly, efficient shopper experience.

The role emphasizes achieving targets, handling purchases, and ensuring compliance with club policies in a fast-paced retail environment.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Front-line service

Sales targets

Basic math

Computer proficiency

Tools

POS systems

Job description

BJ’s Wholesale Club in Taunton, MA is seeking team members to drive membership sales and deliver exceptional service at the point of contact. You will promote all BJ’s membership programs, assist members with applications, renewals, and related inquiries, while maintaining a friendly, efficient shopper experience.

The role emphasizes achieving targets, handling purchases, and ensuring compliance with club policies in a fast-paced retail environment.