Membership Sales & Experience Lead

The St. James; Springfield (VA); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Commission & Bonus

Medical/Dental/Vision/Life/Disability

401(k) with 4% match

Unlimited PTO

Complimentary club membership

Employee discounts

Job summary

The St. James is seeking a high-energy Membership Ambassador at our Springfield, VA flagship. You will actively sell memberships, tours, and sports programs, while building lasting relationships and onboarding new members to ensure a seamless experience.

Join a premium health club with a focus on wellness, sports, and entertainment. Expect a commission-based compensation, comprehensive benefits, unlimited PTO, and exclusive employee discounts in a vibrant team setting.

Qualifications

• 2-4 years of experience in client relations, account management, or hospitality (luxury experience preferred).
• Proven ability to build relationships and drive customer satisfaction.
• Excellent communication and multitasking in a dynamic environment.

Responsibilities

• Engage with current and prospective members, selling memberships and programs.
• Build lasting member relationships and act as their trusted advisor.
• Conduct personalized tours and match members with suitable services.

Skills

Client relations

Account management

Hospitality

CRM tools

Tools

Salesforce

Job description

The St. James is seeking a high-energy Membership Ambassador at our Springfield, VA flagship. You will actively sell memberships, tours, and sports programs, while building lasting relationships and onboarding new members to ensure a seamless experience.

Join a premium health club with a focus on wellness, sports, and entertainment. Expect a commission-based compensation, comprehensive benefits, unlimited PTO, and exclusive employee discounts in a vibrant team setting.