Membership Sales & Dog Wellness Advisor

Scenthound Denver Central Park, CO; Denver (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Advancement opportunities

Training & development

Direct career growth path to Manager

Tips and sales bonuses

Merit-based pay increases

Complimentary service membership

Job summary

Scenthound is seeking a Sales & Front Desk Associate at our Denver Central Park location. You will focus on selling memberships while delivering exceptional service to every customer.

Ideal candidates have sales and customer service experience, computer skills, and a love for dogs. Responsibilities include scheduling, cash handling, and driving membership growth through education and product/service knowledge.

Qualifications

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• Computer/technology proficiency
• A passion for dogs and dog health & wellness

Responsibilities

• Drive membership sales through health and wellness education
• Drive KPIs – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
• Develop membership leads; Follow up with potential members
• Answer phone calls, schedule customer appointments, manage customer profiles and records
• Manage cash drawer – responsible for daily cash handling
• Manage customer expectations; Resolve concerns; Retain memberships
• Perform other tasks as assigned by the Store Manager

Skills

Sales experience

Customer service

Computer proficiency

Communication

Tools

POS system

Cash handling

Job description

Scenthound is seeking a Sales & Front Desk Associate at our Denver Central Park location. You will focus on selling memberships while delivering exceptional service to every customer.

Ideal candidates have sales and customer service experience, computer skills, and a love for dogs. Responsibilities include scheduling, cash handling, and driving membership growth through education and product/service knowledge.