Membership Sales & Customer Service Associate

ICON Car Wash; Nashville (TN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Flexible scheduling

Free car washes

Commission on monthly memberships

Career progression program

Job summary

ICON Car Wash is seeking an entry-level Customer Service Associate in Nashville, TN. The role focuses on delivering outstanding customer service while driving monthly membership sales. You’ll be on the front line of the guest experience, ensuring a clean, efficient, and welcoming site.

We offer flexible scheduling, free car washes, and opportunities to earn commissions on membership sales. Growth paths include CSA2, Shift Leader, and beyond as part of our career progression program.

Qualifications

• Strong communication and interpersonal skills; sales experience preferred.
• Ability to work in a fast-paced, team-oriented environment.
• Customer-focused with attention to detail.
• Ability to handle transactions accurately and responsibly.
• Reliable and punctual with flexibility to work weekends and holidays.
• Physically able to perform outdoor work and operate equipment.
• No prior car wash experience is required—we provide on-site training to help you succeed.

Responsibilities

• Deliver excellent customer service by greeting customers and answering questions.
• Promote and sell monthly memberships and upsell premium services.
• Load vehicles and guide customers through the wash process safely.
• Maintain site cleanliness, including general upkeep and equipment care.
• Support daily operations and ensure a smooth, efficient workflow.
• Encourage customer feedback and positive reviews.

Skills

Communication skills

Sales experience

Team orientation

Customer-focused

Job description

ICON Car Wash is seeking an entry-level Customer Service Associate in Nashville, TN. The role focuses on delivering outstanding customer service while driving monthly membership sales. You’ll be on the front line of the guest experience, ensuring a clean, efficient, and welcoming site.

We offer flexible scheduling, free car washes, and opportunities to earn commissions on membership sales. Growth paths include CSA2, Shift Leader, and beyond as part of our career progression program.