Membership Sales & Customer Service Associate

Massage Envy; Morgantown (WV); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a passionate Membership Sales & Customer Service Associate to join their Morgantown team. This role focuses on providing exceptional customer service while assisting clients on their wellness journey. You will be responsible for maintaining the clinic's appearance, building positive relationships with clients, and promoting wellness programs. With a supportive community and trained leadership invested in your success, this is an exciting opportunity to grow within a dynamic environment. If you have a knack for sales and a passion for helping others, this role is perfect for you.

Benefits

401(k) matching

Dental, Health, and Vision Insurance

Employee Discount & Complimentary Membership

Flexible Schedule

Paid Time Off

Parental Leave

Referral Program

Discounted Products/Services

Qualifications

• Retail or sales experience preferred.
• Strong people skills and knowledge of massage and skincare services.

Responsibilities

• Provide excellent customer service and assess customer needs.
• Collaborate with team members to promote wellness programs.
• Enhance client experience through service upgrades.

Skills

Customer Service

Sales Skills

Multitasking

Math Skills

Computer Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Membership Sales & Customer Service Associate role at Massage Envy.

Location: Massage Envy Morgantown, 343 Patteson Dr., Morgantown, WV 26505

About the Role

Are you passionate about helping others? At Massage Envy Morgantown, we support you to be your best while assisting clients on their wellness journey. We are committed to delivering excellent experiences and growing our member base.

Perks & Benefits

• 401(k) matching
• Dental, Health, and Vision Insurance
• Employee Discount & Complimentary Membership
• Flexible Schedule, Paid Time Off, Parental Leave
• Referral Program & Discounted Products/Services

Compensation

• $10 - $12 per hour
• Bonus, Commission, Overtime, Pay Increases

Qualifications

• High school diploma or equivalent; retail or sales experience preferred
• Strong math, computer, and multitasking skills
• Excellent people skills and knowledge of massage and skincare services

Responsibilities

• Provide excellent customer service and assess customer needs
• Maintain the appearance of the clinic
• Stay knowledgeable about services and products
• Collaborate with team members to promote wellness programs
• Build positive relationships with clients and coworkers
• Ensure cleanliness and order in the spa
• Enhance client experience through service upgrades
• Complete opening, mid-shift, and closing tasks
• Focus on sales and maintain a positive environment

Culture & Support

• Trained leadership invested in your success
• Award programs like Sales Associate of the Year
• Supportive community celebrating individuality and knowledge sharing

If you're ready to join a growing community of passionate professionals, we look forward to meeting you!