Membership Sales Associate - Opening Hours

Fitness 19; Hayward (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A local fitness center in Hayward seeks a Team Member to provide excellent customer service and maintain a welcoming gym environment. Responsibilities include assisting with memberships, conducting gym tours, and supporting membership sales. Ideal candidates should have customer service experience, be organized, and possess a passion for health and fitness. This part-time position requires shifts from 4:45 am to 10 am. Join us to help others lead healthier lifestyles.

Qualifications

• Customer service experience preferred.
• Ability to operate a computer.
• A passion for health and fitness.
• Effective communication in person and over the phone.
• Optimistic and outgoing.
• Very organized.
• Good listening skills.

Responsibilities

• Connect with customers through the CRM and provide tours of the gym.
• Work as a team to reach club goals.
• Take new memberships to exceed monthly goals.

Skills

Customer service experience

Communication skills

Organization skills

Listening skills

Education

High School Diploma or GED

Job description

Overview

The Opener – Team Member Position is the go‑to for customer service and energy, and the key element for this position is the club experience. You will make sure the gym is open on time and happy to service our customers. Every shift you will ensure every member is checked in, the club is organized, and you will assist customers (guests) with joining the gym, help current members with membership issues, and display a “happy to help” attitude when members and guests have questions or concerns. You will also team up with the Club Manager to provide excellent service and maintain the cleanest gym.

Schedule: Part‑time position. Shifts available from 4:45 am to 10 am.

Responsibilities

• Connect with customers through the CRM, provide tours of the gym to potential members, and present all membership and personal training options.
• Work as a team to reach club goals in various joining metrics and learn how to become an effective salesperson – professional, encouraging, and eager to guide our customers to a healthier lifestyle.
• Take new memberships to exceed and capitalize on monthly goals and KPIs.

Qualifications

• Customer service experience preferred.
• Ability to operate a computer.
• A passion for health and fitness.
• Effective communication in person and over the phone.
• Optimistic and outgoing.
• Very organized.
• Good listening skills.

Requirements

• High School Diploma or GED preferred, but not required.
• CPR and AED certification within 60 days of employment.

Work Environment

• Light lifting up to 50 lbs may be required.
• Standing for prolonged periods.
• Ability to work a varied schedule to support the Fitness 19 team.
• Support Service Specialist Team when needed.