Membership Sales Associate - Opening Hours

Fitness 19/Vim & Vigor; Hayward (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A local fitness club in Hayward is looking for a Team Member (Sales and Front Desk) to enhance customer experience and support gym operations. This part-time role requires connecting with customers, providing tours, and assisting with membership inquiries. Candidates should possess a strong passion for health and fitness, and a customer service background is preferred. This position involves a varied schedule, with shifts primarily from 4:45 am to 10 am.

Qualifications

• Customer service experience preferred.
• Ability to operate a computer.
• Passion for health and fitness.
• Effective communication in person and over the phone.
• Optimistic and outgoing personality.
• Highly organized and a good listener.

Responsibilities

• Connect with customers through the CRM and provide gym tours.
• Work as a team to reach club goals and learn effective sales techniques.
• Encourage customers to choose a healthier lifestyle.

Skills

Customer service experience

Computer operation

Effective communication

Organizational skills

Listening skills

Optimism and outgoing personality

Education

High School Diploma or GED

Job description

Team Member (Sales and Front Desk)

The Role: The Opener - Team member Position is the go-to for customer Service and Energy, the key element for this position is the club experience! Making sure the gym is open on time and happy to serve our customers. Every shift you will ensure members check‑in, the club is organized, and you will assist customers (guests) with joining the gym, help current members with membership issues, and show a “happy to help” attitude. You will team up with the Club Manager to ensure great service and the cleanest gym ever.

This is a part‑time position 4:45 am to 10 am shifts available.

Responsibilities

• Each day, your main objective will be to connect with customers through our CRM, provide tours of the gym to potential members, and present all membership and personal training options.
• You will work as a team to reach club goals in various joining metrics and learn how to become an effective salesperson, a true professional that is happy to help, encouraging and eager to guide our customers to choose a healthier lifestyle.
• You will be the first to take new memberships to exceed and capitalize on monthly goals and KPIs.

Qualifications

• Experience with customer service preferred.
• Ability to operate a computer.
• A passion for health and fitness.
• Must be able to communicate effectively in person and over the phone.
• Optimistic and outgoing.
• Very organized.
• Good listener.

Requirements

• High School Diploma or GED preferred, but not required.
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification (within 60 days of employment).

Work Environment

• Some light lifting may be required (up to 50 lbs).
• Standing for prolonged periods.
• Ability to work a varied schedule to support the needs of your Fitness 19 team.
• Support our Service Specialist Team when needed.