Membership Sales Associate

UFC GYM; Alhambra (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Training & development

Commission and bonuses

Complimentary gym access

Flexible scheduling

Job summary

UFC GYM in Alhambra, California, is looking for a Membership Specialist to provide an exceptional experience for members and guests. Responsibilities include driving membership sales, ensuring high-quality tours, and maintaining customer satisfaction while keeping the facility clean and operational.

The ideal candidate possesses strong sales techniques, interpersonal communication, and customer service skills, with an understanding of the fitness industry. Join us to help elevate the standard of fitness experiences!

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of the fitness industry.
• Ability to work with computers.

Responsibilities

• Provide a welcoming and informative experience for all members and guests.
• Drive potential members into the gym and deliver customer service.
• Book membership appointments to meet appointment goals.
• Ensure guests receive the 'Fitness Tour' during their visits.
• Follow up with enrolled members to exceed expectations.
• Maintain a clean operational facility.

Skills

Sales practices and techniques

Good interpersonal communication skills

Excellent customer service skills

Organizational skills

Team player

Job description

We are the original. The world leader. The trail‑blazer of MMA‑inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

Benefits

• Competitive salary
• Health insurance
• Training & development
• Competitive base salary plus commission and bonus.
• Full coverage for medical, dental, and vision.
• Complimentary access to all our fitness centers.
• Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs.
• On‑site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA).
• Leverage our large member network to grow your business.
• Regular workshops and training sessions.
• Team‑building events, wellness challenges, and UFC recognition programs.

Responsibilities

• The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• Drive potential members into the gym to deliver industry‑leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Qualifications

• In‑depth knowledge of sales practices and techniques.
• General understanding of the fitness industry.
• Ability to work with computers.
• Good interpersonal communication skills.
• Excellent customer service skills.
• Independent, self‑starter with strong organizational skills.
• Team player.

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big‑box gyms should offer their members.
• Members get everything they need under one roof—robust cardio equipment, coach‑led group classes, weightlifting and free weights, martial arts and MMA‑inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!