Membership Sales Associate

UFC GYM; Murrieta (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary

Commission & bonus

Health benefits

Free gym membership

Flexible scheduling

Professional training

Career growth

Job summary

UFC GYM is seeking a Membership Specialist in Murrieta, CA to welcome guests and convert interest into memberships. You will drive prospective members into the gym, deliver top-tier customer service, and schedule membership appointments by phone to meet goals.

You will present the Fitness Tour to every guest and follow up with members to ensure satisfaction. The role supports a clean, well‑maintained facility and active participation in wellness programs.

Qualifications

• Proven track record in sales and meeting targets.
• Understanding of the fitness industry and member needs.
• Proficiency with computers and scheduling tools.
• Strong interpersonal and communication skills.

Responsibilities

• Represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests.
• Drive potential members into the gym and deliver industry-leading customer service.
• Book membership appointments through productive phone activities and meet monthly appointment goals.
• Ensure 100% of guests are presented the Fitness Tour as per the Membership Specialist Playbook.
• Follow up with enrolled members to ensure we exceed expectations.
• Provide the highest level of customer service in all interactions.
• Assist in maintaining a clean and operational facility.

Skills

Sales practices

Fitness industry

Computers

Interpersonal communication

Customer service

Independent/self-starter

Team player

Job description

UFC GYM Mission

We are the original. The world leader. The trail‑blazer of MMA‑inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

Benefits

• Bonus based on performance
• Employee discounts
• Training & development
• Wellness resources

We Offer

• Compensation package: Competitive base salary plus commission and bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness‑focused workplace vibe: On‑site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in‑house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team‑building events, wellness challenges, and UFC recognition programs!

Responsibilities

• The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills.
• Independent, self‑starter with strong organizational skills.
• Must be a team player.

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big‑box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach‑led group classes, weightlifting and free weights, martial arts and MMA‑inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

Apply today! We respond to all applications!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.