Membership Sales Associate

UFC GYM; Village of New Hyde Park (NY); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive base salary

Health benefits

Free gym membership

Flexible scheduling

Employee discounts

Training and certifications

Growth opportunities

Job summary

UFC GYM is seeking a Membership Specialist to deliver a welcoming, informative and entertaining experience for members and guests. You will drive membership, schedule appointments, and showcase the Fitness Tour while supporting high-quality service.

The role emphasizes strong sales skills, fitness industry knowledge, and a collaborative team mindset in a busy gym setting. Competitive salary with bonus and benefits are offered.

Qualifications

• Proven sales skills and experience in customer acquisition.
• Good understanding of the fitness industry and member needs.
• Proficient with computers and standard business software.
• Excellent communication and customer service abilities.
• Self-starter, organized, and able to work well in a team.

Responsibilities

• Represent UFC GYM with a welcoming, informative and entertaining experience for members and guests during visits.
• Drive potential members into the gym and deliver industry-leading customer services to them as well as current members.
• Book membership appointments through productive phone activity and meet or exceed monthly appointment goals.
• Ensure guests are presented the Fitness Tour during gym tours as outlined in the Membership Specialist Playbook.
• Follow up with members after enrollment to ensure satisfaction and maintain engagement.
• Provide the highest level of customer service in all guest interactions.
• Assist in maintaining a clean and operational facility.

Skills

Sales skills

Fitness knowledge

Computer literacy

Interpersonal communication

Customer service

Team player

Job description

UFC GYM Mission

We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

UFC GYM Mission

We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

We Offer

• Compensation package: Competitive base salary plus commission and bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!